Compare GP practices side by side
Fleetwood Surgery and Broadway Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Fleetwood SurgeryFY7 8GU× | Broadway Medical CentreFY7 8GU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.5likely range 74.2 to 85.6103 survey answers | 72.5likely range 63.6 to 80.0110 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 76.8%likely range 67.9% to 83.9%, 103 answers | 66.6%likely range 53.9% to 77.3%, 110 answers |
| Access (mean of the two below) | 89.1%likely range 85.3% to 91.7% | 86.1%likely range 82.7% to 88.7% |
| Appointments within two weeks of booking | 94.5%likely range 89.5% to 97.2%, 2,188 appointments | 92.2%likely range 87.0% to 95.4%, 2,487 appointments |
| Calls answered by the practice | 83.6%likely range 77.9% to 88.1%, 4,243 calls | 80.0%likely range 75.5% to 83.9%, 7,266 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.7%likely range 76.5% to 90.4%, 102 answers | 55.4%likely range 42.2% to 67.9%, 101 answers |
| Reception and admin team | 91.6%likely range 84.6% to 95.6%, 101 answers | 66.2%likely range 53.1% to 77.2%, 105 answers |
| Having a preferred professional | 27.2%likely range 19.6% to 36.5%, 102 answers | 40.0%likely range 28.4% to 52.8%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 31.8%likely range 14.9% to 55.3%, 34 answers |
| Knowing the next step | 79.6%likely range 70.6% to 86.3%, 98 answers | 76.2%likely range 63.7% to 85.4%, 107 answers |
| Contacting the practice | 78.8%likely range 69.9% to 85.6%, 101 answers | 62.6%likely range 49.7% to 73.9%, 109 answers |
| Wait for an appointment | 88.1%likely range 80.2% to 93.1%, 97 answers | 62.7%likely range 49.0% to 74.7%, 96 answers |
| Being listened to | 87.7%likely range 80.0% to 92.7%, 102 answers | 85.9%likely range 74.5% to 92.7%, 105 answers |
| Care and concern | 84.5%likely range 76.3% to 90.2%, 102 answers | 80.1%likely range 67.9% to 88.5%, 105 answers |
| Confidence and trust | 88.6%likely range 80.8% to 93.5%, 98 answers | 92.8%likely range 82.8% to 97.2%, 104 answers |
| Involvement in decisions | 86.2%likely range 78.0% to 91.7%, 96 answers | 94.2%likely range 84.4% to 98.0%, 98 answers |
| Needs met | 88.4%likely range 80.6% to 93.3%, 99 answers | 77.6%likely range 65.0% to 86.6%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 75.3% to 95.7%, 37 patients | 89.2%likely range 80.7% to 94.2%, 83 patients |
| Children at 18 months | 90.9%likely range 76.4% to 96.9%, 33 patients | 88.3%likely range 79.3% to 93.7%, 77 patients |
| Children at 5 years | 86.7%likely range 75.8% to 93.1%, 60 patients | 92.0%likely range 84.5% to 96.1%, 88 patients |
| Women aged 25 to 49 | 64.4%likely range 61.1% to 67.6%, 826 patients | 64.3%likely range 61.7% to 66.8%, 1,351 patients |
| Women aged 50 to 64 | 69.2%likely range 65.0% to 73.1%, 496 patients | 69.3%likely range 66.0% to 72.4%, 801 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,112August 2026 | 9,505August 2026 |
| Primary care network | Fleetwood PCN | Fleetwood PCN |
| Phone | 01253 957555 | 01253 957500 |
| Friends and Family Test (its own feedback) | 98.8% good or very good83 answers, June 2026 | 79.5% good or very good215 answers, June 2026 |
| Appointments (one month) | 2,440 in August 2026Same day 64.8%; face to face 52.5% | 5,499 in August 2026Same day 65.2%; face to face 58.5% |
| Antibiotic items per STAR-PU (one year) | 0.48England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent8.7 including trainees and locums2,665 patients per permanent GP | 3.8 qualified permanent6.8 including trainees and locums2,519 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences