Compare GP practices side by side
Falkland Surgery and Strawberry Hill Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Falkland SurgeryRG14 7DF× | Strawberry Hill Medical CentreRG14 1JU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.2likely range 75.2 to 90.2116 survey answers | 75.7likely range 61.1 to 84.9111 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 81.4%likely range 68.6% to 89.8%, 116 answers | 75.8%likely range 55.0% to 88.9%, 111 answers |
| Access (mean of the two below) | 90.7%likely range 88.1% to 92.8%Clearly higher | 75.4%likely range 72.0% to 78.3% |
| Appointments within two weeks of booking | 97.8%likely range 95.8% to 98.8%, 5,899 appointmentsClearly higher | 83.8%likely range 79.1% to 87.7%, 4,293 appointments |
| Calls answered by the practice | 83.5%likely range 78.6% to 87.5%, 5,593 callsClearly higher | 66.8%likely range 62.1% to 71.2%, 8,527 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.2%likely range 52.5% to 79.2%, 102 answers | 61.4%likely range 40.0% to 79.1%, 101 answers |
| Reception and admin team | 81.8%likely range 68.9% to 90.1%, 114 answers | 85.2%likely range 65.0% to 94.7%, 107 answers |
| Having a preferred professional | 27.7%likely range 17.4% to 41.2%, 118 answers | 30.1%likely range 15.2% to 50.9%, 112 answers |
| Seeing your preferred professional | 27.0%likely range 10.3% to 54.4%, 31 answers | 73.5%likely range 37.3% to 92.8%, 36 answers |
| Knowing the next step | 88.1%likely range 76.2% to 94.5%, 112 answers | 84.2%likely range 64.1% to 94.1%, 110 answers |
| Contacting the practice | 79.3%likely range 66.2% to 88.2%, 116 answers | 75.3%likely range 54.5% to 88.6%, 110 answers |
| Wait for an appointment | 69.1%likely range 55.0% to 80.4%, 109 answers | 63.2%likely range 41.2% to 80.8%, 97 answers |
| Being listened to | 94.2%likely range 84.0% to 98.1%, 114 answers | 77.0%likely range 55.7% to 89.9%, 105 answers |
| Care and concern | 91.6%likely range 80.6% to 96.6%, 115 answers | 75.7%likely range 54.3% to 89.0%, 105 answers |
| Confidence and trust | 94.8%likely range 85.0% to 98.3%, 117 answers | 82.7%likely range 61.9% to 93.4%, 105 answers |
| Involvement in decisions | 93.9%likely range 83.5% to 97.9%, 113 answers | 88.2%likely range 67.6% to 96.4%, 100 answers |
| Needs met | 93.3%likely range 83.0% to 97.6%, 116 answers | 88.3%likely range 68.3% to 96.4%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.0%likely range 88.2% to 97.1%, 117 patients | 93.6%likely range 89.7% to 96.1%, 234 patients |
| Children at 18 months | 97.9%likely range 92.8% to 99.4%, 97 patients | 94.6%likely range 90.6% to 97.0%, 204 patients |
| Children at 5 years | 95.5%likely range 90.5% to 97.9%, 133 patients | 94.0%likely range 90.3% to 96.3%, 249 patients |
| Women aged 25 to 49 | 72.2%likely range 70.3% to 74.1%, 2,106 patients | 70.5%likely range 69.1% to 71.9%, 4,010 patients |
| Women aged 50 to 64 | 75.1%likely range 72.8% to 77.3%, 1,375 patients | 77.1%likely range 75.1% to 78.9%, 1,873 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,508August 2026 | 22,350August 2026 |
| Primary care network | Kennet PCN | A34 West Berkshire PCN |
| Phone | 01635 279972 | 01635 917917 |
| Friends and Family Test (its own feedback) | 95.2% good or very good372 answers, June 2026 | 91.4% good or very good186 answers, June 2026 |
| Appointments (one month) | 8,558 in August 2026Same day 66.8%; face to face 42.9% | 8,728 in August 2026Same day 40.8%; face to face 49.1% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.6 qualified permanent11.3 including trainees and locums1,508 patients per permanent GP | 10.1 qualified permanent10.4 including trainees and locums2,220 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences