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Compare GP practices side by side

Falkland Surgery and Eastfield House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureFalkland SurgeryRG14 7DF×Eastfield House SurgeryRG14 7LW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.2likely range 75.2 to 90.2116 survey answers76.1likely range 66.8 to 83.1111 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good81.4%likely range 68.6% to 89.8%, 116 answers74.8%likely range 61.6% to 84.6%, 111 answers
Access (mean of the two below)90.7%likely range 88.1% to 92.8%Clearly higher79.1%likely range 75.3% to 82.3%
Appointments within two weeks of booking97.8%likely range 95.8% to 98.8%, 5,899 appointmentsClearly higher79.1%likely range 74.2% to 83.3%, 4,666 appointments
Calls answered by the practice83.5%likely range 78.6% to 87.5%, 5,593 calls79.1%likely range 73.3% to 83.9%, 4,711 calls
More survey questions (not part of the grade)
Getting through on the phone67.2%likely range 52.5% to 79.2%, 102 answers57.1%likely range 42.7% to 70.3%, 98 answers
Reception and admin team81.8%likely range 68.9% to 90.1%, 114 answers72.8%likely range 59.2% to 83.2%, 106 answers
Having a preferred professional27.7%likely range 17.4% to 41.2%, 118 answers41.4%likely range 29.0% to 55.0%, 110 answers
Seeing your preferred professional27.0%likely range 10.3% to 54.4%, 31 answers72.5%likely range 50.8% to 87.1%, 45 answers
Knowing the next step88.1%likely range 76.2% to 94.5%, 112 answers84.9%likely range 72.4% to 92.4%, 104 answers
Contacting the practice79.3%likely range 66.2% to 88.2%, 116 answers69.4%likely range 55.8% to 80.4%, 108 answers
Wait for an appointment69.1%likely range 55.0% to 80.4%, 109 answers68.8%likely range 54.3% to 80.4%, 97 answers
Being listened to94.2%likely range 84.0% to 98.1%, 114 answers90.5%likely range 79.4% to 96.0%, 108 answers
Care and concern91.6%likely range 80.6% to 96.6%, 115 answers84.7%likely range 72.4% to 92.2%, 107 answers
Confidence and trust94.8%likely range 85.0% to 98.3%, 117 answers93.0%likely range 82.4% to 97.4%, 107 answers
Involvement in decisions93.9%likely range 83.5% to 97.9%, 113 answers91.0%likely range 79.7% to 96.3%, 104 answers
Needs met93.3%likely range 83.0% to 97.6%, 116 answers88.5%likely range 76.8% to 94.7%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.0%likely range 88.2% to 97.1%, 117 patients91.6%likely range 86.2% to 95.0%, 155 patients
Children at 18 months97.9%likely range 92.8% to 99.4%, 97 patients90.9%likely range 85.3% to 94.5%, 154 patients
Children at 5 years95.5%likely range 90.5% to 97.9%, 133 patients93.6%likely range 88.8% to 96.4%, 171 patients
Women aged 25 to 4972.2%likely range 70.3% to 74.1%, 2,106 patients69.7%likely range 68.0% to 71.3%, 2,990 patients
Women aged 50 to 6475.1%likely range 72.8% to 77.3%, 1,375 patients73.2%likely range 70.7% to 75.6%, 1,210 patients
Facts (NHS England, not part of the grade)
Registered patients14,508August 202615,051August 2026
Primary care networkKennet PCNA34 West Berkshire PCN
Phone01635 27997201635 41495
Friends and Family Test (its own feedback)95.2% good or very good372 answers, June 202688.5% good or very good122 answers, June 2026
Appointments (one month)8,558 in August 2026Same day 66.8%; face to face 42.9%6,399 in August 2026Same day 46.6%; face to face 52.0%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.6 qualified permanent11.3 including trainees and locums1,508 patients per permanent GP7.9 qualified permanent7.9 including trainees and locums1,907 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences