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Compare GP practices side by side

Earnswood Medical Centre and Millcroft Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureEarnswood Medical CentreCW1 3AW×Millcroft Medical CentreCW1 3AW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.4likely range 55.8 to 90.098 survey answers69.3likely range 37.9 to 88.7101 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good73.1%likely range 42.2% to 91.0%, 98 answers65.7%likely range 20.8% to 93.3%, 101 answers
Access (mean of the two below)87.3%likely range 84.2% to 89.9%Clearly higher77.6%likely range 74.8% to 80.2%
Appointments within two weeks of booking98.4%likely range 96.2% to 99.4%, 4,186 appointmentsClearly higher91.7%likely range 89.1% to 93.8%, 8,132 appointments
Calls answered by the practice76.1%likely range 70.3% to 81.1%, 4,893 callsClearly higher63.4%likely range 58.4% to 68.2%, 7,709 calls
More survey questions (not part of the grade)
Getting through on the phone27.4%likely range 8.7% to 59.9%, 87 answers30.6%likely range 4.8% to 79.2%, 86 answers
Reception and admin team78.6%likely range 45.8% to 94.1%, 88 answers84.3%likely range 31.0% to 98.5%, 93 answers
Having a preferred professional22.9%likely range 6.9% to 54.5%, 95 answers26.3%likely range 4.2% to 74.4%, 101 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step77.1%likely range 45.3% to 93.2%, 94 answers73.3%likely range 24.4% to 95.9%, 95 answers
Contacting the practice64.1%likely range 34.1% to 86.1%, 95 answers62.9%likely range 18.8% to 92.5%, 97 answers
Wait for an appointment54.7%likely range 25.2% to 81.2%, 83 answers51.0%likely range 12.5% to 88.4%, 91 answers
Being listened to83.9%likely range 52.0% to 96.1%, 94 answers86.6%likely range 33.3% to 98.8%, 96 answers
Care and concern85.6%likely range 53.4% to 96.8%, 92 answers87.1%likely range 33.4% to 98.9%, 95 answers
Confidence and trust92.5%likely range 61.5% to 99.0%, 94 answers88.7%likely range 34.6% to 99.2%, 95 answers
Involvement in decisions92.3%likely range 60.2% to 99.0%, 89 answers92.3%likely range 35.8% to 99.6%, 89 answers
Needs met85.9%likely range 54.2% to 96.9%, 94 answers86.8%likely range 32.8% to 98.9%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.7%likely range 86.3% to 95.1%, 156 patients87.1%likely range 82.8% to 90.4%, 294 patients
Children at 18 months88.5%likely range 82.7% to 92.5%, 165 patients86.5%likely range 82.6% to 89.7%, 356 patients
Children at 5 years84.4%likely range 78.7% to 88.8%, 199 patients79.5%likely range 75.3% to 83.2%, 400 patients
Women aged 25 to 4968.2%likely range 66.5% to 69.8%, 2,964 patients68.5%likely range 67.3% to 69.7%, 5,866 patients
Women aged 50 to 6474.9%likely range 72.5% to 77.2%, 1,325 patients69.1%likely range 67.2% to 70.9%, 2,359 patients
Facts (NHS England, not part of the grade)
Registered patients16,764August 202630,965August 2026
Primary care networkEagle Bridge PCNEagle Bridge PCN
Phone01270 37666601270 275200
Friends and Family Test (its own feedback)No results for June 202690.8% good or very good621 answers, June 2026
Appointments (one month)12,174 in August 2026Same day 63.5%; face to face 35.5%17,055 in August 2026Same day 54.8%; face to face 37.3%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.0 qualified permanent11.3 including trainees and locums2,383 patients per permanent GP9.2 qualified permanent15.1 including trainees and locums3,374 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences