Compare GP practices side by side
Castleton Health Centre and Kirkholt Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Castleton Health CentreOL11 3HY× | Kirkholt Medical PracticeOL11 2JG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.6likely range 65.6 to 89.086 survey answers | 82.7likely range 78.2 to 86.196 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 79.9%likely range 58.5% to 91.8%, 86 answers | 86.0%likely range 80.3% to 90.2%, 96 answers |
| Access (mean of the two below) | 82.1%likely range 78.1% to 85.3% | 74.9%likely range 67.7% to 80.3% |
| Appointments within two weeks of booking | 89.4%likely range 83.4% to 93.5%, 2,223 appointments | 80.8%likely range 68.7% to 88.9%, 863 appointments |
| Calls answered by the practice | 74.7%likely range 69.2% to 79.6%, 5,488 calls | 69.0%likely range 61.0% to 76.0%, 3,016 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.8%likely range 46.0% to 83.9%, 84 answers | 79.7%likely range 73.3% to 84.9%, 92 answers |
| Reception and admin team | 79.6%likely range 57.8% to 91.7%, 83 answers | 90.7%likely range 85.6% to 94.1%, 93 answers |
| Having a preferred professional | 36.6%likely range 19.4% to 58.1%, 85 answers | 27.5%likely range 21.7% to 34.2%, 97 answers |
| Seeing your preferred professional | 19.6%likely range 4.3% to 57.0%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.1%likely range 55.5% to 90.1%, 85 answers | 72.7%likely range 65.9% to 78.6%, 93 answers |
| Contacting the practice | 69.9%likely range 48.1% to 85.3%, 85 answers | 91.6%likely range 86.8% to 94.8%, 96 answers |
| Wait for an appointment | 63.9%likely range 41.7% to 81.4%, 80 answers | 77.3%likely range 70.3% to 83.0%, 84 answers |
| Being listened to | 92.5%likely range 73.1% to 98.3%, 84 answers | 89.7%likely range 84.5% to 93.3%, 94 answers |
| Care and concern | 90.8%likely range 70.7% to 97.6%, 83 answers | 88.9%likely range 83.6% to 92.7%, 94 answers |
| Confidence and trust | 95.3%likely range 76.6% to 99.2%, 83 answers | 92.2%likely range 87.4% to 95.3%, 93 answers |
| Involvement in decisions | 93.8%likely range 74.2% to 98.8%, 81 answers | 88.3%likely range 82.9% to 92.2%, 93 answers |
| Needs met | 92.8%likely range 73.4% to 98.4%, 84 answers | 88.4%likely range 82.9% to 92.2%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.2%likely range 83.6% to 94.3%, 122 patients | 82.7%likely range 73.1% to 89.4%, 81 patients |
| Children at 18 months | 91.7%likely range 85.0% to 95.6%, 109 patients | 84.9%likely range 75.8% to 90.9%, 86 patients |
| Children at 5 years | 93.5%likely range 87.7% to 96.7%, 123 patients | 90.1%likely range 82.7% to 94.5%, 101 patients |
| Women aged 25 to 49 | 69.2%likely range 67.0% to 71.3%, 1,780 patients | 70.1%likely range 67.3% to 72.7%, 1,109 patients |
| Women aged 50 to 64 | 73.4%likely range 70.2% to 76.3%, 808 patients | 78.8%likely range 73.4% to 83.3%, 259 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,533August 2026 | 5,272August 2026 |
| Primary care network | Canalside PCN | Canalside PCN |
| Phone | 01706 658905 | 01706 664130 |
| Friends and Family Test (its own feedback) | 98.0% good or very good301 answers, June 2026 | 91.0% good or very good144 answers, June 2026 |
| Appointments (one month) | 4,235 in August 2026Same day 45.1%; face to face 72.1% | 1,677 in August 2026Same day 36.6%; face to face 82.6% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent7.3 including trainees and locums2,469 patients per permanent GP | 2.6 qualified permanent4.5 including trainees and locums2,023 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences