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Compare GP practices side by side

Brannam Medical Centre, Litchdon Medical Centre and Queen's Medical Centre cannot be told apart on the Practice Grade. No practice's likely range lies wholly above another's, so the data does not show that one is ahead of another.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureBrannam Medical CentreEX32 8GP×Litchdon Medical CentreEX32 9LL×Queen's Medical CentreEX32 8HY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.8likely range 72.1 to 93.096 survey answers82.2likely range 64.3 to 90.693 survey answers77.0likely range 66.3 to 84.299 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good90.1%likely range 67.7% to 97.5%, 96 answers82.4%likely range 56.8% to 94.3%, 93 answers77.9%likely range 62.8% to 88.0%, 99 answers
Access (mean of the two below)82.2%likely range 79.5% to 84.4%81.6%likely range 77.8% to 84.7%74.8%likely range 69.2% to 79.3%
Appointments within two weeks of booking97.9%likely range 95.2% to 99.1%, 3,641 appointmentsClearly higher79.3%likely range 73.2% to 84.3%, 3,140 appointments81.9%likely range 72.5% to 88.6%, 1,333 appointments
Calls answered by the practice66.4%likely range 61.8% to 70.7%, 8,861 calls83.8%likely range 79.4% to 87.4%, 6,910 callsClearly higher67.6%likely range 61.3% to 73.4%, 4,693 calls
More survey questions (not part of the grade)
Getting through on the phone76.8%likely range 51.9% to 91.0%, 89 answers80.0%likely range 53.5% to 93.3%, 88 answers53.3%likely range 37.2% to 68.8%, 87 answers
Reception and admin team91.8%likely range 69.1% to 98.3%, 91 answers92.8%likely range 68.6% to 98.7%, 92 answers88.0%likely range 73.9% to 95.0%, 94 answers
Having a preferred professional43.6%likely range 23.3% to 66.2%, 96 answers44.1%likely range 22.5% to 68.2%, 93 answers23.1%likely range 12.6% to 38.3%, 98 answers
Seeing your preferred professional71.1%likely range 35.1% to 91.8%, 40 answers41.7%likely range 13.7% to 76.3%, 39 answersNot shown: fewer than 30 answers
Knowing the next step94.1%likely range 72.5% to 99.0%, 94 answers91.1%likely range 66.2% to 98.1%, 90 answers93.0%likely range 79.8% to 97.8%, 89 answers
Contacting the practice82.4%likely range 58.6% to 93.9%, 94 answers78.4%likely range 52.2% to 92.3%, 91 answers71.2%likely range 55.1% to 83.3%, 92 answers
Wait for an appointment65.7%likely range 40.8% to 84.2%, 86 answers42.2%likely range 20.4% to 67.5%, 85 answers65.4%likely range 48.2% to 79.3%, 82 answers
Being listened to90.1%likely range 67.5% to 97.6%, 94 answers89.4%likely range 64.3% to 97.5%, 91 answers81.5%likely range 66.0% to 90.9%, 90 answers
Care and concern92.3%likely range 70.3% to 98.4%, 95 answers83.7%likely range 57.6% to 95.1%, 89 answers84.1%likely range 69.0% to 92.6%, 91 answers
Confidence and trust97.5%likely range 77.0% to 99.8%, 93 answers88.1%likely range 63.0% to 97.0%, 92 answers91.5%likely range 77.7% to 97.0%, 89 answers
Involvement in decisions95.1%likely range 73.5% to 99.3%, 92 answers96.8%likely range 72.6% to 99.7%, 85 answers86.0%likely range 70.6% to 94.0%, 85 answers
Needs met95.5%likely range 74.5% to 99.3%, 95 answers94.8%likely range 71.2% to 99.3%, 92 answers84.3%likely range 69.1% to 92.8%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.2%likely range 87.1% to 95.4%, 167 patients95.5%likely range 90.4% to 97.9%, 132 patients92.9%likely range 86.1% to 96.5%, 99 patients
Children at 18 months92.7%likely range 88.2% to 95.6%, 193 patients90.0%likely range 83.6% to 94.1%, 130 patients88.6%likely range 80.3% to 93.7%, 88 patients
Children at 5 years89.9%likely range 84.5% to 93.6%, 169 patients91.5%likely range 86.3% to 94.9%, 165 patients84.8%likely range 75.3% to 91.1%, 79 patients
Women aged 25 to 4969.2%likely range 67.6% to 70.8%, 3,077 patients75.3%likely range 73.5% to 77.0%, 2,363 patients56.3%likely range 54.0% to 58.5%, 1,811 patients
Women aged 50 to 6475.9%likely range 73.8% to 77.8%, 1,795 patients80.9%likely range 79.0% to 82.7%, 1,681 patients67.1%likely range 64.1% to 69.9%, 1,029 patients
Facts (NHS England, not part of the grade)
Registered patients19,523August 202616,759August 202611,288August 2026
Primary care networkBarnstaple Alliance PCNBarnstaple Alliance PCNBarnstaple Alliance PCN
Phone01271 32900401271 32344301271 372672
Friends and Family Test (its own feedback)92.7% good or very good524 answers, June 202693.9% good or very good440 answers, June 2026No results for June 2026
Appointments (one month)11,149 in August 2026Same day 25.0%; face to face 85.5%7,804 in August 2026Same day 34.2%; face to face 48.4%4,416 in August 2026Same day 22.6%; face to face 74.4%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)11.9 qualified permanent17.9 including trainees and locums1,633 patients per permanent GP8.4 qualified permanent11.6 including trainees and locums1,990 patients per permanent GP2.8 qualified permanent3.0 including trainees and locums4,005 patients per permanent GP
CQC rating (a separate source)GoodOutstandingGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences