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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Bootle Village Surgery and Park Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureBootle Village SurgeryL20 3EW×Park Street SurgeryL20 3DF×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.7likely range 72.8 to 84.595 survey answers80.3likely range 70.9 to 86.595 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good82.7%likely range 73.1% to 89.4%, 95 answers82.0%likely range 68.8% to 90.5%, 95 answers
Access (mean of the two below)72.4%likely range 67.3% to 76.4%76.3%likely range 69.6% to 81.1%
Appointments within two weeks of booking89.5%likely range 81.6% to 94.3%, 1,413 appointments85.8%likely range 79.1% to 90.6%, 2,186 appointments
Calls answered by the practice55.2%likely range 48.6% to 61.6%, 4,667 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone50.7%likely range 39.7% to 61.8%, 88 answers47.7%likely range 33.7% to 62.0%, 90 answers
Reception and admin team92.4%likely range 84.3% to 96.4%, 93 answers87.3%likely range 74.4% to 94.2%, 89 answers
Having a preferred professional31.7%likely range 22.5% to 42.5%, 94 answers25.4%likely range 15.1% to 39.4%, 95 answers
Seeing your preferred professional49.7%likely range 31.8% to 67.8%, 32 answersNot shown: fewer than 30 answers
Knowing the next step75.1%likely range 64.2% to 83.5%, 88 answers69.5%likely range 54.5% to 81.3%, 86 answers
Contacting the practice65.7%likely range 54.8% to 75.1%, 95 answers65.8%likely range 51.3% to 77.8%, 93 answers
Wait for an appointment78.1%likely range 67.4% to 86.1%, 86 answers67.8%likely range 52.1% to 80.3%, 79 answers
Being listened to95.8%likely range 88.9% to 98.5%, 93 answers87.5%likely range 74.7% to 94.3%, 90 answers
Care and concern97.0%likely range 90.5% to 99.1%, 91 answers87.9%likely range 75.3% to 94.5%, 91 answers
Confidence and trust98.4%likely range 92.5% to 99.7%, 92 answers94.6%likely range 83.7% to 98.4%, 89 answers
Involvement in decisions98.4%likely range 92.5% to 99.7%, 90 answers93.0%likely range 81.1% to 97.6%, 85 answers
Needs met98.2%likely range 92.4% to 99.6%, 93 answers93.5%likely range 82.3% to 97.8%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.7%likely range 78.4% to 96.3%, 43 patients81.0%likely range 72.2% to 87.5%, 100 patients
Children at 18 months77.3%likely range 63.0% to 87.2%, 44 patients79.8%likely range 70.0% to 87.0%, 84 patients
Children at 5 years77.0%likely range 65.1% to 85.8%, 61 patients73.7%likely range 64.3% to 81.4%, 99 patients
Women aged 25 to 4957.6%likely range 54.5% to 60.7%, 996 patients62.3%likely range 59.8% to 64.7%, 1,509 patients
Women aged 50 to 6462.3%likely range 58.0% to 66.4%, 517 patients66.2%likely range 62.4% to 69.8%, 622 patients
Facts (NHS England, not part of the grade)
Registered patients5,699August 20268,030August 2026
Primary care networkSouth Sefton PCNSouth Sefton PCN
Phone0151 93374470151 9441090
Friends and Family Test (its own feedback)70.7% good or very good41 answers, June 202688.5% good or very good191 answers, June 2026
Appointments (one month)2,243 in August 2026Same day 77.6%; face to face 55.4%2,335 in August 2026Same day 45.4%; face to face 75.3%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20261.10England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.6 qualified permanent2.4 including trainees and locums3,685 patients per permanent GP4.8 qualified permanent4.8 including trainees and locums1,674 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences