Compare GP practices side by side
Birley Health Centre and The Thorpe Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.
| Measure | Birley Health CentreS12 3BP× | The Thorpe PracticeS20 6PD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.8likely range 67.3 to 81.6108 survey answers | 71.4likely range 59.6 to 80.7102 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 81.8%likely range 70.0% to 89.6%, 108 answers | 67.5%likely range 50.7% to 80.7%, 102 answers |
| Access (mean of the two below) | 61.7%likely range 55.0% to 67.6% | 80.5%likely range 76.9% to 83.2%Clearly higher |
| Appointments within two weeks of booking | 71.2%likely range 64.5% to 77.1%, 2,973 appointments | 90.0%likely range 86.4% to 92.7%, 5,341 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.2%likely range 37.0% to 63.3%, 96 answers | 54.6%likely range 37.8% to 70.4%, 96 answers |
| Reception and admin team | 83.8%likely range 72.0% to 91.3%, 103 answers | 80.4%likely range 64.1% to 90.4%, 100 answers |
| Having a preferred professional | 27.0%likely range 17.3% to 39.5%, 109 answers | 23.7%likely range 12.6% to 40.0%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.8%likely range 73.0% to 92.0%, 101 answers | 75.8%likely range 59.2% to 87.1%, 101 answers |
| Contacting the practice | 77.5%likely range 65.3% to 86.4%, 107 answers | 62.1%likely range 45.4% to 76.2%, 103 answers |
| Wait for an appointment | 75.5%likely range 62.0% to 85.3%, 93 answers | 58.2%likely range 41.0% to 73.6%, 94 answers |
| Being listened to | 94.6%likely range 85.2% to 98.1%, 103 answers | 93.0%likely range 78.9% to 97.9%, 97 answers |
| Care and concern | 86.5%likely range 75.2% to 93.2%, 103 answers | 92.7%likely range 78.7% to 97.8%, 98 answers |
| Confidence and trust | 95.3%likely range 86.2% to 98.5%, 102 answers | 97.7%likely range 85.8% to 99.7%, 99 answers |
| Involvement in decisions | 90.7%likely range 80.1% to 96.0%, 100 answers | 90.2%likely range 75.3% to 96.5%, 96 answers |
| Needs met | 89.2%likely range 78.5% to 95.0%, 104 answers | 93.0%likely range 79.0% to 97.9%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 85.3% to 97.1%, 75 patients | 89.3%likely range 80.3% to 94.5%, 75 patients |
| Children at 18 months | 92.7%likely range 84.9% to 96.6%, 82 patients | 91.4%likely range 83.9% to 95.6%, 93 patients |
| Children at 5 years | 90.2%likely range 82.4% to 94.8%, 92 patients | 90.8%likely range 82.9% to 95.3%, 87 patients |
| Women aged 25 to 49 | 77.5%likely range 75.4% to 79.5%, 1,572 patients | 75.4%likely range 73.2% to 77.5%, 1,591 patients |
| Women aged 50 to 64 | 82.6%likely range 79.9% to 85.0%, 857 patients | 75.9%likely range 73.1% to 78.5%, 980 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,366August 2026 | 10,467August 2026 |
| Primary care network | Townships 1 PCN | Townships 1 PCN |
| Phone | 0114 2358038 | 0114 2633500 |
| Friends and Family Test (its own feedback) | 94.3% good or very good212 answers, June 2026 | 89.2% good or very good408 answers, June 2026 |
| Appointments (one month) | 3,750 in August 2026Same day 37.5%; face to face 90.5% | 7,226 in August 2026Same day 62.3%; face to face 39.7% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent8.6 including trainees and locums1,730 patients per permanent GP | 5.9 qualified permanent9.5 including trainees and locums1,773 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences