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Compare GP practices side by side

Belmont Medical Centre and Hereford Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look, so a bigger number alone never gets a mark here. How we grade.

MeasureBelmont Medical CentreHR2 7XT×Hereford Medical GroupHR1 1BB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.9likely range 60.9 to 83.483 survey answers59.6likely range 39.9 to 77.0169 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good71.4%likely range 52.9% to 84.8%, 83 answers55.8%likely range 27.7% to 80.6%, 169 answers
Access (mean of the two below)79.7%likely range 75.8% to 83.0%Clearly higher68.4%likely range 65.6% to 70.9%
Appointments within two weeks of booking84.1%likely range 78.5% to 88.4%, 3,201 appointmentsClearly higher73.8%likely range 69.7% to 77.6%, 7,255 appointments
Calls answered by the practice75.3%likely range 69.7% to 80.1%, 5,491 callsClearly higher62.8%likely range 59.1% to 66.3%, 14,304 calls
More survey questions (not part of the grade)
Getting through on the phone65.4%likely range 46.3% to 80.6%, 78 answers26.6%likely range 8.2% to 59.3%, 151 answers
Reception and admin team75.2%likely range 56.8% to 87.5%, 83 answers79.4%likely range 46.5% to 94.5%, 154 answers
Having a preferred professional35.8%likely range 20.7% to 54.4%, 82 answers25.6%likely range 8.2% to 56.9%, 167 answers
Seeing your preferred professionalNot shown: fewer than 30 answers37.7%likely range 4.8% to 88.0%, 30 answers
Knowing the next step76.6%likely range 57.8% to 88.7%, 79 answers83.0%likely range 50.5% to 95.9%, 158 answers
Contacting the practice65.2%likely range 46.2% to 80.4%, 79 answers54.6%likely range 26.6% to 80.0%, 166 answers
Wait for an appointment55.2%likely range 35.9% to 73.1%, 71 answers52.3%likely range 23.5% to 79.7%, 145 answers
Being listened to75.3%likely range 56.7% to 87.7%, 81 answers87.9%likely range 55.3% to 97.7%, 156 answers
Care and concern76.7%likely range 58.1% to 88.7%, 81 answers84.5%likely range 51.8% to 96.5%, 156 answers
Confidence and trust83.9%likely range 66.1% to 93.2%, 82 answers94.3%likely range 62.4% to 99.4%, 154 answers
Involvement in decisions80.2%likely range 60.5% to 91.5%, 71 answers90.3%likely range 56.6% to 98.5%, 145 answers
Needs met83.9%likely range 65.9% to 93.3%, 80 answers85.1%likely range 53.0% to 96.7%, 161 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.1%likely range 80.5% to 91.6%, 139 patients94.7%likely range 92.2% to 96.4%, 449 patients
Children at 18 months89.8%likely range 83.6% to 93.8%, 137 patients91.8%likely range 88.9% to 94.0%, 452 patients
Children at 5 years87.3%likely range 80.9% to 91.8%, 142 patients91.2%likely range 88.2% to 93.4%, 464 patients
Women aged 25 to 4973.3%likely range 71.3% to 75.3%, 1,900 patients68.3%likely range 67.3% to 69.3%, 7,835 patients
Women aged 50 to 6473.5%likely range 70.5% to 76.3%, 893 patients72.0%likely range 70.6% to 73.4%, 4,037 patients
Facts (NHS England, not part of the grade)
Registered patients10,902August 202646,549August 2026
Primary care networkThe Wbc (Hereford City) PCNHerefordshire Hereford City Hmg PCN
Phone01432 35436601432 272175
Friends and Family Test (its own feedback)93.3% good or very good327 answers, June 202683.3% good or very good239 answers, June 2026
Appointments (one month)4,804 in August 2026Same day 46.3%; face to face 51.3%15,852 in August 2026Same day 27.8%; face to face 68.2%
Antibiotic items per STAR-PU (one year)0.64England 0.74, April 2025 to March 20260.60England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.6 qualified permanent7.3 including trainees and locums1,938 patients per permanent GP18.4 qualified permanent27.6 including trainees and locums2,533 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

2026 GP Patient Survey: https://www.gp-patient.co.uk/
Contains information from NHS England, licenced under the current version of the Open Government Licence
Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
All sources and licences