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Wye Valley Surgery vs Cressex Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Wye Valley Surgery and Cressex Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWye Valley SurgeryHP11 2TTCressex Health CentreHP12 3PP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.6likely range 60.0 to 77.797 survey answers70.3likely range 63.7 to 76.1116 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good64.2%likely range 50.7% to 75.8%, 97 answers67.4%likely range 58.1% to 75.6%, 116 answers
Access (mean of the two below)81.9%likely range 78.0% to 85.1%76.8%likely range 73.9% to 79.7%
Appointments within two weeks of booking96.4%likely range 92.4% to 98.4%, 2,552 appointments99.3%likely range 98.0% to 99.8%, 6,363 appointments
Calls answered by the practice67.3%likely range 60.6% to 73.3%, 4,335 callsClearly higher54.2%likely range 48.5% to 59.9%, 6,019 calls
More survey questions (not part of the grade)
Getting through on the phone31.7%likely range 20.2% to 46.0%, 86 answers38.6%likely range 29.7% to 48.3%, 111 answers
Reception and admin team76.4%likely range 62.7% to 86.2%, 88 answers78.2%likely range 69.4% to 85.1%, 114 answers
Having a preferred professional38.7%likely range 26.6% to 52.4%, 94 answers30.6%likely range 22.7% to 39.9%, 116 answers
Seeing your preferred professional15.3%likely range 5.0% to 38.4%, 33 answers35.2%likely range 21.1% to 52.3%, 37 answers
Knowing the next step77.2%likely range 63.4% to 86.9%, 86 answers84.9%likely range 76.4% to 90.7%, 105 answers
Contacting the practice61.1%likely range 47.3% to 73.3%, 93 answers67.2%likely range 57.6% to 75.5%, 112 answers
Wait for an appointment67.2%likely range 52.5% to 79.3%, 81 answers73.7%likely range 64.0% to 81.6%, 102 answers
Being listened to80.5%likely range 67.4% to 89.1%, 91 answers79.4%likely range 70.5% to 86.2%, 109 answers
Care and concern79.7%likely range 66.6% to 88.5%, 92 answers79.6%likely range 70.7% to 86.4%, 109 answers
Confidence and trust93.1%likely range 82.6% to 97.5%, 91 answers88.3%likely range 80.5% to 93.2%, 108 answers
Involvement in decisions92.6%likely range 81.5% to 97.3%, 86 answers87.2%likely range 78.9% to 92.5%, 103 answers
Needs met86.1%likely range 73.9% to 93.1%, 91 answers86.2%likely range 78.0% to 91.6%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.6%likely range 78.8% to 90.5%, 139 patients84.7%likely range 78.7% to 89.3%, 177 patients
Children at 18 months87.1%likely range 79.8% to 92.0%, 116 patients81.6%likely range 75.2% to 86.7%, 174 patients
Children at 5 years82.2%likely range 73.6% to 88.4%, 101 patients86.5%likely range 80.4% to 90.9%, 163 patients
Women aged 25 to 4953.2%likely range 51.2% to 55.3%, 2,280 patients63.4%likely range 61.5% to 65.2%, 2,490 patients
Women aged 50 to 6469.1%likely range 65.9% to 72.2%, 833 patients73.0%likely range 69.8% to 76.0%, 804 patients
Facts (NHS England, not part of the grade)
Registered patients11,114August 202612,451August 2026
Primary care networkDashwood PCNDashwood PCN
Phone01494 52104401494 415788
Friends and Family Test (its own feedback)94.4% good or very good213 answers, June 202651.1% good or very good92 answers, June 2026
Appointments (one month)4,182 in August 2026Same day 34.8%; face to face 59.9%8,015 in August 2026Same day 71.8%; face to face 44.4%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent9.6 including trainees and locums1,622 patients per permanent GP2.2 qualified permanent4.6 including trainees and locums5,592 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences