Plymouth · Compare
Wycliffe Surgery vs Lisson Grove Medical Ctr.
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Wycliffe Surgery and Lisson Grove Medical Ctr. cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Wycliffe SurgeryPL4 0BZ | Lisson Grove Medical Ctr.PL4 7DL |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.095% interval 67.9 to 83.3106 survey answers | 75.595% interval 61.5 to 84.697 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.8%95% interval 66.8% to 88.6%, 106 answers | 75.1%95% interval 55.2% to 88.0%, 97 answers |
| Access (mean of the two below) | 70.4%95% interval 66.5% to 74.0% | 76.2%95% interval 72.8% to 79.4% |
| Appointments within two weeks of booking | 66.2%95% interval 60.6% to 71.4%, 4,514 appointments | 91.6%95% interval 88.6% to 93.9%, 6,540 appointmentsClearly higher |
| Calls answered by the practice | 74.5%95% interval 68.9% to 79.4%, 5,517 callsClearly higher | 60.7%95% interval 54.5% to 66.7%, 5,076 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 71.1%95% interval 57.0% to 82.1%, 100 answers | 50.6%95% interval 31.2% to 69.7%, 89 answers |
| Reception and admin team | 85.1%95% interval 72.7% to 92.4%, 105 answers | 88.8%95% interval 70.1% to 96.4%, 93 answers |
| Having a preferred professional | 29.4%95% interval 18.6% to 43.0%, 107 answers | 11.7%95% interval 3.9% to 30.0%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.8%95% interval 67.6% to 89.5%, 102 answers | 81.9%95% interval 62.1% to 92.6%, 93 answers |
| Contacting the practice | 66.5%95% interval 52.5% to 78.1%, 104 answers | 68.3%95% interval 48.2% to 83.3%, 96 answers |
| Wait for an appointment | 71.3%95% interval 56.6% to 82.6%, 93 answers | 69.9%95% interval 47.8% to 85.6%, 79 answers |
| Being listened to | 84.9%95% interval 72.1% to 92.4%, 101 answers | 91.3%95% interval 73.4% to 97.6%, 94 answers |
| Care and concern | 79.8%95% interval 66.3% to 88.8%, 100 answers | 87.3%95% interval 68.4% to 95.6%, 94 answers |
| Confidence and trust | 84.6%95% interval 71.8% to 92.3%, 100 answers | 91.8%95% interval 74.0% to 97.8%, 94 answers |
| Involvement in decisions | 86.3%95% interval 73.7% to 93.4%, 99 answers | 90.7%95% interval 72.2% to 97.3%, 91 answers |
| Needs met | 94.0%95% interval 83.5% to 98.0%, 101 answers | 89.5%95% interval 70.9% to 96.8%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 97.7%95% interval 93.4% to 99.2%, 130 patients | 95.5%95% interval 90.6% to 97.9%, 134 patients |
| Children at 18 months | 93.6%95% interval 88.3% to 96.6%, 141 patients | 94.2%95% interval 89.0% to 97.0%, 138 patients |
| Children at 5 years | 87.9%95% interval 81.5% to 92.3%, 141 patients | 91.1%95% interval 84.7% to 94.9%, 123 patients |
| Women aged 25 to 49 | 74.9%95% interval 73.1% to 76.6%, 2,301 patients | 68.5%95% interval 66.8% to 70.1%, 2,961 patients |
| Women aged 50 to 64 | 80.2%95% interval 77.4% to 82.7%, 893 patients | 77.5%95% interval 74.9% to 79.9%, 1,073 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 12,179August 2026 | 14,576August 2026 |
| Primary care network | Drake Medical Alliance PCN | Drake Medical Alliance PCN |
| Phone | 01752 229902 | 01752 205555 |
| Friends and Family Test (its own feedback) | 91.6% good or very good937 answers, June 2026 | 88.1% good or very good336 answers, June 2026 |
| Appointments (one month) | 5,075 in August 2026Same day 37.1%; face to face 77.8% | 10,222 in August 2026Same day 61.7%; face to face 26.9% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent5.5 including trainees and locums3,447 patients per permanent GP | 5.6 qualified permanent6.7 including trainees and locums2,610 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.