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Worthing Medical Group vs Selden Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Selden Medical Centre’s Practice score is clearly higher than Worthing Medical Group’s: its 95% interval lies wholly above.

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Side by side

MeasureWorthing Medical GroupBN11 4BSSelden Medical CentreBN11 2LL
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score81.195% interval 68.0 to 88.2115 survey answers93.995% interval 88.4 to 96.098 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good82.8%95% interval 64.1% to 92.9%, 115 answers95.7%95% interval 88.1% to 98.6%, 98 answers
Access (mean of the two below)77.0%95% interval 74.5% to 79.1%89.4%95% interval 85.8% to 91.9%Clearly higher
Appointments within two weeks of booking92.7%95% interval 89.7% to 94.9%, 6,087 appointments94.9%95% interval 90.6% to 97.3%, 2,726 appointments
Calls answered by the practice61.2%95% interval 57.3% to 64.9%, 13,027 calls83.8%95% interval 78.2% to 88.2%, 4,359 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone42.0%95% interval 24.8% to 61.3%, 111 answers81.5%95% interval 70.5% to 89.0%, 94 answers
Reception and admin team89.3%95% interval 71.7% to 96.5%, 115 answers97.4%95% interval 90.5% to 99.3%, 98 answers
Having a preferred professional22.7%95% interval 10.7% to 41.8%, 116 answers23.5%95% interval 15.1% to 34.7%, 98 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step82.2%95% interval 62.7% to 92.7%, 108 answers94.9%95% interval 86.9% to 98.1%, 96 answers
Contacting the practice72.9%95% interval 53.3% to 86.4%, 113 answers95.6%95% interval 87.9% to 98.5%, 97 answers
Wait for an appointment83.8%95% interval 63.3% to 93.9%, 97 answers91.1%95% interval 81.8% to 95.9%, 94 answers
Being listened to91.8%95% interval 73.6% to 97.8%, 103 answers94.6%95% interval 86.4% to 98.0%, 94 answers
Care and concern86.4%95% interval 67.0% to 95.2%, 103 answers94.1%95% interval 85.7% to 97.7%, 94 answers
Confidence and trust92.6%95% interval 74.8% to 98.2%, 104 answers95.3%95% interval 87.5% to 98.4%, 96 answers
Involvement in decisions91.6%95% interval 72.9% to 97.8%, 99 answers95.1%95% interval 86.6% to 98.3%, 88 answers
Needs met92.9%95% interval 75.4% to 98.2%, 106 answers94.8%95% interval 86.7% to 98.0%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months95.8%95% interval 91.1% to 98.0%, 142 patients86.9%95% interval 76.2% to 93.2%, 61 patients
Children at 18 months91.0%95% interval 85.0% to 94.8%, 134 patients86.6%95% interval 76.4% to 92.8%, 67 patients
Children at 5 years87.4%95% interval 81.7% to 91.5%, 175 patients88.2%95% interval 78.5% to 93.9%, 68 patients
Women aged 25 to 4973.6%95% interval 72.1% to 75.1%, 3,415 patients60.1%95% interval 57.6% to 62.5%, 1,520 patients
Women aged 50 to 6477.8%95% interval 75.8% to 79.7%, 1,767 patients69.0%95% interval 65.9% to 71.9%, 922 patients
Facts (NHS England, not part of the rating)
Registered patients20,302August 20269,019August 2026
Primary care networkCissbury Integrated Care PCNCissbury Integrated Care PCN
Phone01903 23484401903 234962
Friends and Family Test (its own feedback)89.6% good or very good144 answers, June 202696.3% good or very good517 answers, June 2026
Appointments (one month)11,896 in August 2026Same day 48.6%; face to face 35.6%3,903 in August 2026Same day 50.0%; face to face 84.8%
Antibiotic items per STAR-PU (one year)0.91England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)13.0 qualified permanent18.4 including trainees and locums1,559 patients per permanent GP2.6 qualified permanent3.7 including trainees and locums3,403 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences