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Woodhouse Medical Centre vs Richmond Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Woodhouse Medical Centre and Richmond Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWoodhouse Medical CentreS13 7LYRichmond Medical CentreS13 8NA
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score65.395% interval 54.5 to 73.8117 survey answers79.395% interval 71.3 to 84.7105 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.7%95% interval 53.3% to 80.8%, 117 answers80.8%95% interval 69.5% to 88.5%, 105 answers
Access (mean of the two below)57.1%95% interval 54.1% to 60.0%75.6%95% interval 72.5% to 78.2%Clearly higher
Appointments within two weeks of booking79.8%95% interval 74.7% to 84.2%, 4,203 appointments97.5%95% interval 93.8% to 99.0%, 2,592 appointmentsClearly higher
Calls answered by the practice34.3%95% interval 31.0% to 37.8%, 15,470 calls53.7%95% interval 48.6% to 58.6%, 7,793 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone29.0%95% interval 17.1% to 44.8%, 111 answers57.4%95% interval 45.3% to 68.7%, 105 answers
Reception and admin team79.9%95% interval 64.9% to 89.5%, 113 answers92.8%95% interval 83.9% to 97.0%, 106 answers
Having a preferred professional22.0%95% interval 11.9% to 36.9%, 116 answers23.7%95% interval 15.0% to 35.3%, 106 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step79.3%95% interval 63.3% to 89.5%, 101 answers80.0%95% interval 68.6% to 88.0%, 103 answers
Contacting the practice53.4%95% interval 38.1% to 68.1%, 112 answers76.0%95% interval 64.3% to 84.8%, 105 answers
Wait for an appointment64.1%95% interval 47.3% to 78.0%, 99 answers77.7%95% interval 65.8% to 86.3%, 99 answers
Being listened to81.4%95% interval 66.5% to 90.6%, 112 answers91.1%95% interval 81.4% to 96.0%, 101 answers
Care and concern82.5%95% interval 67.8% to 91.4%, 112 answers89.0%95% interval 79.0% to 94.6%, 104 answers
Confidence and trust85.2%95% interval 70.4% to 93.3%, 107 answers96.7%95% interval 88.9% to 99.1%, 102 answers
Involvement in decisions87.8%95% interval 72.9% to 95.1%, 100 answers94.6%95% interval 85.8% to 98.1%, 98 answers
Needs met81.1%95% interval 66.2% to 90.4%, 112 answers93.4%95% interval 84.4% to 97.3%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months89.2%95% interval 81.7% to 93.9%, 102 patients88.0%95% interval 80.9% to 92.7%, 117 patients
Children at 18 months89.5%95% interval 82.5% to 93.9%, 114 patients80.5%95% interval 72.3% to 86.8%, 113 patients
Children at 5 years90.3%95% interval 83.0% to 94.6%, 103 patients82.4%95% interval 74.8% to 88.1%, 125 patients
Women aged 25 to 4972.4%95% interval 70.3% to 74.4%, 1,793 patients74.7%95% interval 72.6% to 76.7%, 1,721 patients
Women aged 50 to 6479.5%95% interval 77.0% to 81.7%, 1,105 patients78.7%95% interval 75.9% to 81.3%, 879 patients
Facts (NHS England, not part of the rating)
Registered patients11,970August 20269,647August 2026
Primary care networkTownships 2 PCNTownships 2 PCN
Phone0114 229309001142 394411
Friends and Family Test (its own feedback)91.4% good or very good220 answers, June 20264 answers in June 2026; shares not published below 5
Appointments (one month)7,047 in August 2026Same day 33.5%; face to face 36.3%5,227 in August 2026Same day 54.2%; face to face 53.3%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)12.4 qualified permanent18.3 including trainees and locums961 patients per permanent GP6.4 qualified permanent10.5 including trainees and locums1,505 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences