Blackburn with Darwen · Compare
William Hopwood Street Surgery vs Pringle Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
William Hopwood Street Surgery and Pringle Street Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | William Hopwood Street SurgeryBB1 1LX | Pringle Street SurgeryBB1 1SB |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 74.395% interval 69.3 to 78.6101 survey answers | 78.195% interval 74.4 to 81.081 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.8%95% interval 65.9% to 78.7%, 101 answers | 76.0%95% interval 71.8% to 79.8%, 81 answers |
| Access (mean of the two below) | 77.7%95% interval 73.2% to 81.2% | 82.7%95% interval 75.7% to 87.2% |
| Appointments within two weeks of booking | 98.8%95% interval 93.3% to 99.8%, 1,217 appointments | 90.4%95% interval 80.0% to 95.7%, 873 appointments |
| Calls answered by the practice | 56.5%95% interval 49.3% to 63.4%, 3,913 calls | 74.9%95% interval 65.7% to 82.3%, 2,140 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 56.2%95% interval 48.6% to 63.5%, 93 answers | 67.9%95% interval 63.3% to 72.2%, 78 answers |
| Reception and admin team | 85.0%95% interval 79.0% to 89.5%, 98 answers | 80.6%95% interval 76.5% to 84.1%, 78 answers |
| Having a preferred professional | 42.5%95% interval 35.5% to 49.8%, 100 answers | 53.0%95% interval 48.3% to 57.7%, 80 answers |
| Seeing your preferred professional | 51.0%95% interval 39.3% to 62.5%, 39 answers | 44.1%95% interval 37.6% to 50.9%, 41 answers |
| Knowing the next step | 77.6%95% interval 70.6% to 83.2%, 92 answers | 87.4%95% interval 83.7% to 90.3%, 73 answers |
| Contacting the practice | 70.8%95% interval 63.7% to 76.9%, 99 answers | 68.7%95% interval 64.1% to 73.0%, 78 answers |
| Wait for an appointment | 70.1%95% interval 62.3% to 76.8%, 84 answers | 70.6%95% interval 65.7% to 75.2%, 66 answers |
| Being listened to | 84.0%95% interval 77.8% to 88.8%, 95 answers | 86.9%95% interval 83.2% to 89.9%, 75 answers |
| Care and concern | 83.2%95% interval 76.9% to 88.1%, 95 answers | 83.6%95% interval 79.7% to 86.9%, 75 answers |
| Confidence and trust | 92.7%95% interval 87.7% to 95.8%, 91 answers | 87.1%95% interval 83.5% to 90.1%, 73 answers |
| Involvement in decisions | 91.9%95% interval 86.6% to 95.2%, 89 answers | 90.5%95% interval 87.1% to 93.0%, 72 answers |
| Needs met | 80.1%95% interval 73.4% to 85.5%, 92 answers | 88.8%95% interval 85.3% to 91.5%, 73 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 82.3%95% interval 71.0% to 89.8%, 62 patients | 72.5%95% interval 57.2% to 83.9%, 40 patients |
| Children at 18 months | 82.4%95% interval 71.6% to 89.6%, 68 patients | 87.1%95% interval 71.1% to 94.9%, 31 patients |
| Children at 5 years | 75.8%95% interval 63.8% to 84.8%, 62 patients | 77.4%95% interval 60.2% to 88.6%, 31 patients |
| Women aged 25 to 49 | 57.9%95% interval 54.6% to 61.0%, 904 patients | 58.4%95% interval 53.9% to 62.7%, 476 patients |
| Women aged 50 to 64 | 72.4%95% interval 67.6% to 76.7%, 362 patients | 70.7%95% interval 63.2% to 77.3%, 157 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 5,128August 2026 | 2,714August 2026 |
| Primary care network | Blackburn East PCN | Blackburn East PCN |
| Phone | 01254 52522 | 01254 617690 |
| Friends and Family Test (its own feedback) | 59.7% good or very good67 answers, June 2026 | 85.2% good or very good27 answers, June 2026 |
| Appointments (one month) | 2,196 in August 2026Same day 60.6%; face to face 45.4% | 953 in August 2026Same day 59.6%; face to face 86.3% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.6 qualified permanent1.6 including trainees and locums3,205 patients per permanent GP | 1.1 qualified permanent2.8 including trainees and locums2,544 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.