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Whitley Road Medical Centre vs Mp Victoria Mill

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Mp Victoria Mill’s Practice Grade is clearly higher than Whitley Road Medical Centre’s: its likely range lies wholly above.

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Side by side

MeasureWhitley Road Medical CentreM40 7QHMp Victoria MillM40 7LH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.5likely range 77.5 to 86.1117 survey answers89.6likely range 86.4 to 91.8109 survey answersClearly higher
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good86.4%likely range 79.6% to 91.1%, 117 answers91.5%likely range 88.0% to 94.1%, 109 answers
Access (mean of the two below)73.3%likely range 67.6% to 78.0%85.0%likely range 78.3% to 89.3%Clearly higher
Appointments within two weeks of booking68.9%likely range 60.2% to 76.5%, 1,845 appointments88.2%likely range 77.7% to 94.2%, 916 appointmentsClearly higher
Calls answered by the practice77.5%likely range 70.4% to 83.3%, 3,295 calls81.8%likely range 73.5% to 87.9%, 2,280 calls
More survey questions (not part of the grade)
Getting through on the phone74.1%likely range 65.9% to 80.8%, 113 answers76.5%likely range 71.6% to 80.7%, 107 answers
Reception and admin team86.7%likely range 79.9% to 91.5%, 113 answers93.1%likely range 89.9% to 95.4%, 107 answers
Having a preferred professional46.7%likely range 38.4% to 55.1%, 115 answers30.6%likely range 25.9% to 35.7%, 109 answers
Seeing your preferred professional61.6%likely range 49.0% to 72.8%, 54 answersNot shown: fewer than 30 answers
Knowing the next step92.0%likely range 86.0% to 95.6%, 111 answers82.1%likely range 77.5% to 85.9%, 104 answers
Contacting the practice83.4%likely range 76.0% to 88.8%, 111 answers82.3%likely range 77.8% to 86.1%, 105 answers
Wait for an appointment79.6%likely range 71.2% to 86.0%, 98 answers71.5%likely range 65.9% to 76.5%, 92 answers
Being listened to96.9%likely range 92.4% to 98.8%, 113 answers86.1%likely range 81.9% to 89.5%, 104 answers
Care and concern91.3%likely range 85.3% to 95.0%, 114 answers86.8%likely range 82.6% to 90.1%, 103 answers
Confidence and trust97.5%likely range 93.2% to 99.1%, 114 answers95.9%likely range 93.1% to 97.6%, 102 answers
Involvement in decisions95.9%likely range 91.0% to 98.2%, 111 answers91.8%likely range 88.2% to 94.4%, 99 answers
Needs met95.7%likely range 90.6% to 98.1%, 110 answers93.8%likely range 90.6% to 96.0%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.1%likely range 61.6% to 83.7%, 58 patients71.4%likely range 54.9% to 83.7%, 35 patients
Children at 18 months71.4%likely range 58.5% to 81.6%, 56 patients72.2%likely range 56.0% to 84.2%, 36 patients
Children at 5 years79.0%likely range 67.4% to 87.3%, 62 patients68.0%likely range 54.2% to 79.2%, 50 patients
Women aged 25 to 4958.5%likely range 55.5% to 61.5%, 1,039 patients64.0%likely range 60.8% to 67.2%, 865 patients
Women aged 50 to 6468.9%likely range 64.7% to 72.9%, 483 patients71.5%likely range 65.5% to 76.8%, 242 patients
Facts (NHS England, not part of the grade)
Registered patients6,153August 20263,997August 2026
Primary care networkMiles Platting Newton Heath & Moston PCNMiles Platting Newton Heath & Moston PCN
Phone0161 20544070161 8612511
Friends and Family Test (its own feedback)94.9% good or very good118 answers, June 202687.5% good or very good24 answers, June 2026
Appointments (one month)2,274 in August 2026Same day 32.2%; face to face 78.5%1,379 in August 2026Same day 35.7%; face to face 64.1%
Antibiotic items per STAR-PU (one year)1.01England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.1 qualified permanent4.1 including trainees and locums1,494 patients per permanent GP0.6 qualified permanent0.6 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences