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Whitehill Surgery vs Berrycroft Community Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Whitehill Surgery and Berrycroft Community Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWhitehill SurgeryHP19 8ENBerrycroft Community Health CentreHP18 1BB
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score73.195% interval 60.1 to 82.688 survey answers56.995% interval 40.8 to 71.4109 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.0%95% interval 52.5% to 84.5%, 88 answers56.4%95% interval 33.4% to 77.0%, 109 answers
Access (mean of the two below)77.8%95% interval 73.5% to 81.5%Clearly higher58.0%95% interval 54.5% to 61.4%
Appointments within two weeks of booking90.1%95% interval 85.1% to 93.5%, 2,998 appointmentsClearly higher72.9%95% interval 68.4% to 77.0%, 6,318 appointments
Calls answered by the practice65.5%95% interval 58.4% to 71.9%, 3,870 callsClearly higher43.0%95% interval 37.7% to 48.5%, 6,655 calls
More survey questions (not part of the rating)
Getting through on the phone30.7%95% interval 16.5% to 49.7%, 84 answers25.3%95% interval 10.1% to 50.5%, 102 answers
Reception and admin team79.8%95% interval 61.4% to 90.8%, 85 answers69.5%95% interval 44.1% to 86.7%, 100 answers
Having a preferred professional26.2%95% interval 13.5% to 44.7%, 88 answers27.5%95% interval 11.7% to 52.0%, 108 answers
Seeing your preferred professionalNot shown: fewer than 30 answers9.9%95% interval 1.0% to 55.2%, 33 answers
Knowing the next step73.6%95% interval 53.9% to 86.9%, 78 answers68.7%95% interval 42.7% to 86.6%, 94 answers
Contacting the practice59.0%95% interval 40.6% to 75.1%, 87 answers50.6%95% interval 28.4% to 72.6%, 107 answers
Wait for an appointment67.2%95% interval 46.7% to 82.7%, 73 answers49.9%95% interval 25.8% to 74.0%, 86 answers
Being listened to89.0%95% interval 72.0% to 96.2%, 85 answers83.8%95% interval 58.3% to 95.1%, 97 answers
Care and concern85.8%95% interval 68.1% to 94.5%, 85 answers80.7%95% interval 55.0% to 93.5%, 97 answers
Confidence and trust93.3%95% interval 77.3% to 98.3%, 84 answers92.2%95% interval 67.9% to 98.5%, 96 answers
Involvement in decisions94.9%95% interval 78.4% to 99.0%, 76 answers88.0%95% interval 62.0% to 97.0%, 91 answers
Needs met89.6%95% interval 72.2% to 96.6%, 81 answers84.5%95% interval 59.0% to 95.4%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months90.2%95% interval 84.9% to 93.8%, 174 patients89.7%95% interval 86.3% to 92.4%, 389 patients
Children at 18 months86.7%95% interval 80.6% to 91.0%, 165 patients85.6%95% interval 81.8% to 88.8%, 383 patients
Children at 5 years90.2%95% interval 84.5% to 94.0%, 153 patients88.2%95% interval 84.9% to 90.9%, 442 patients
Women aged 25 to 4965.1%95% interval 63.3% to 66.9%, 2,728 patients64.1%95% interval 62.8% to 65.3%, 6,069 patients
Women aged 50 to 6478.3%95% interval 75.7% to 80.7%, 1,049 patients71.5%95% interval 69.4% to 73.5%, 1,875 patients
Facts (NHS England, not part of the rating)
Registered patients13,717August 202628,825August 2026
Primary care networkAylesbury Central PCNAylesbury Central PCN
Phone01296 43274201296 310940
Friends and Family Test (its own feedback)92.0% good or very good75 answers, June 202690.0% good or very good10 answers, June 2026
Appointments (one month)4,073 in August 2026Same day 44.5%; face to face 47.8%13,150 in August 2026Same day 43.6%; face to face 40.5%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.6 qualified permanent4.6 including trainees and locums2,994 patients per permanent GP11.5 qualified permanent16.9 including trainees and locums2,504 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences