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Westwood Clinic vs The Grange Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Westwood Clinic and The Grange Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWestwood ClinicPE3 7JWThe Grange Medical CentrePE3 6HA
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score69.995% interval 66.2 to 73.0121 survey answers75.595% interval 71.8 to 78.290 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good69.7%95% interval 65.7% to 73.4%, 121 answers74.5%95% interval 71.2% to 77.5%, 90 answers
Access (mean of the two below)70.1%95% interval 62.2% to 76.2%77.7%95% interval 68.1% to 83.5%
Appointments within two weeks of booking79.6%95% interval 71.7% to 85.7%, 1,922 appointments87.2%95% interval 77.6% to 93.0%, 1,121 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone57.8%95% interval 53.6% to 62.0%, 117 answers44.7%95% interval 41.0% to 48.4%, 87 answers
Reception and admin team84.4%95% interval 81.0% to 87.2%, 117 answers84.0%95% interval 81.1% to 86.6%, 86 answers
Having a preferred professional24.7%95% interval 21.2% to 28.4%, 122 answers35.1%95% interval 31.7% to 38.7%, 89 answers
Seeing your preferred professional30.8%95% interval 24.1% to 38.3%, 37 answersNot shown: fewer than 30 answers
Knowing the next step86.9%95% interval 83.6% to 89.5%, 113 answers80.3%95% interval 77.2% to 83.1%, 86 answers
Contacting the practice73.3%95% interval 69.3% to 76.9%, 117 answers77.2%95% interval 74.0% to 80.1%, 89 answers
Wait for an appointment81.3%95% interval 77.5% to 84.6%, 103 answers59.8%95% interval 55.7% to 63.8%, 72 answers
Being listened to78.6%95% interval 74.8% to 82.0%, 112 answers76.4%95% interval 72.9% to 79.5%, 78 answers
Care and concern82.7%95% interval 79.1% to 85.7%, 112 answers78.8%95% interval 75.4% to 81.8%, 78 answers
Confidence and trust88.3%95% interval 85.2% to 90.8%, 113 answers87.7%95% interval 84.9% to 90.0%, 80 answers
Involvement in decisions81.7%95% interval 77.9% to 85.0%, 104 answers83.9%95% interval 80.8% to 86.7%, 75 answers
Needs met87.9%95% interval 84.8% to 90.5%, 110 answers79.3%95% interval 76.0% to 82.2%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months82.2%95% interval 68.7% to 90.7%, 45 patients69.4%95% interval 53.1% to 82.0%, 36 patients
Children at 18 months93.9%95% interval 83.5% to 97.9%, 49 patients93.1%95% interval 78.0% to 98.1%, 29 patients
Children at 5 years84.1%95% interval 73.7% to 90.9%, 69 patients71.4%95% interval 52.9% to 84.7%, 28 patients
Women aged 25 to 4973.3%95% interval 70.5% to 75.9%, 1,022 patients55.9%95% interval 51.5% to 60.2%, 499 patients
Women aged 50 to 6476.7%95% interval 72.3% to 80.6%, 399 patients79.0%95% interval 72.0% to 84.6%, 157 patients
Facts (NHS England, not part of the rating)
Registered patients5,635August 20262,522August 2026
Primary care networkPeterborough Partnerships PCNPeterborough Partnerships PCN
Phone01733 26553501733 310110
Friends and Family Test (its own feedback)No results for June 202676.0% good or very good25 answers, June 2026
Appointments (one month)3,259 in August 2026Same day 55.5%; face to face 36.1%1,203 in August 2026Same day 43.5%; face to face 41.2%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.7 qualified permanent0.7 including trainees and locums0.9 qualified permanent2.9 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences