Wigan · Compare
Westleigh Medical Practice vs Grasmere Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Grasmere Surgery’s Practice Grade is clearly higher than Westleigh Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | Westleigh Medical PracticeWN7 5JE | Grasmere SurgeryWN7 1HR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.3likely range 63.6 to 72.6107 survey answers | 89.4likely range 83.5 to 92.7115 survey answersClearly higher |
| Label (against the England average) | No label | Patients: clearly above the England average |
| Patients who describe the practice as good | 61.8%likely range 55.6% to 67.6%, 107 answers | 90.4%likely range 82.3% to 95.0%, 115 answersClearly higher |
| Access (mean of the two below) | 83.3%likely range 77.4% to 87.5% | 86.8%likely range 82.4% to 89.4% |
| Appointments within two weeks of booking | 98.2%likely range 91.5% to 99.6%, 1,007 appointments | 97.7%likely range 91.3% to 99.4%, 1,156 appointments |
| Calls answered by the practice | 68.2%likely range 58.6% to 76.5%, 2,112 calls | 75.8%likely range 70.0% to 80.7%, 5,157 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.1%likely range 44.6% to 57.5%, 99 answers | 87.9%likely range 79.2% to 93.3%, 111 answers |
| Reception and admin team | 74.9%likely range 69.1% to 80.0%, 104 answers | 96.8%likely range 90.5% to 99.0%, 110 answers |
| Having a preferred professional | 31.3%likely range 25.7% to 37.4%, 104 answers | 51.6%likely range 41.2% to 61.9%, 114 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 58.4%likely range 43.3% to 72.0%, 57 answers |
| Knowing the next step | 70.5%likely range 64.2% to 76.1%, 98 answers | 91.4%likely range 83.5% to 95.7%, 113 answers |
| Contacting the practice | 56.3%likely range 50.0% to 62.4%, 105 answers | 94.1%likely range 86.9% to 97.4%, 114 answers |
| Wait for an appointment | 68.5%likely range 61.9% to 74.4%, 91 answers | 67.4%likely range 56.7% to 76.5%, 110 answers |
| Being listened to | 76.8%likely range 71.0% to 81.8%, 102 answers | 87.4%likely range 78.7% to 92.9%, 113 answers |
| Care and concern | 75.6%likely range 69.7% to 80.7%, 100 answers | 89.4%likely range 81.1% to 94.4%, 113 answers |
| Confidence and trust | 91.7%likely range 87.4% to 94.6%, 101 answers | 92.6%likely range 85.0% to 96.6%, 111 answers |
| Involvement in decisions | 89.1%likely range 84.3% to 92.6%, 95 answers | 92.2%likely range 84.4% to 96.3%, 111 answers |
| Needs met | 90.3%likely range 85.8% to 93.5%, 102 answers | 89.8%likely range 81.5% to 94.6%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.7%likely range 88.2% to 99.6%, 44 patients | 96.2%likely range 87.0% to 98.9%, 52 patients |
| Children at 18 months | 90.9%likely range 78.8% to 96.4%, 44 patients | 88.9%likely range 77.8% to 94.8%, 54 patients |
| Children at 5 years | 84.9%likely range 72.9% to 92.1%, 53 patients | 91.3%likely range 83.0% to 95.7%, 80 patients |
| Women aged 25 to 49 | 66.6%likely range 63.2% to 69.9%, 752 patients | 77.4%likely range 74.8% to 79.7%, 1,144 patients |
| Women aged 50 to 64 | 80.1%likely range 75.5% to 84.0%, 337 patients | 77.7%likely range 74.6% to 80.5%, 762 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,418August 2026 | 7,634August 2026 |
| Primary care network | Leigh PCN | Leigh PCN |
| Phone | 01942 483960 | 01942 483330 |
| Friends and Family Test (its own feedback) | 89.1% good or very good46 answers, June 2026 | 100.0% good or very good104 answers, June 2026 |
| Appointments (one month) | 1,615 in August 2026Same day 31.9%; face to face 52.8% | 2,026 in August 2026Same day 28.1%; face to face 72.1% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent1.7 including trainees and locums | 4.7 qualified permanent4.7 including trainees and locums1,624 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.