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West Point Medical Centre vs Ashcroft Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

West Point Medical Centre and Ashcroft Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWest Point Medical CentreM19 2AFAshcroft SurgeryM19 3BS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.4likely range 74.2 to 87.9100 survey answers89.0likely range 83.2 to 92.2112 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good83.0%likely range 71.4% to 90.5%, 100 answers91.1%likely range 83.5% to 95.4%, 112 answers
Access (mean of the two below)81.0%likely range 75.4% to 85.3%83.8%likely range 76.7% to 87.4%
Appointments within two weeks of booking79.8%likely range 70.0% to 86.9%, 1,309 appointments93.3%likely range 86.2% to 96.9%, 1,376 appointments
Calls answered by the practice82.2%likely range 76.5% to 86.8%, 4,328 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone70.7%likely range 57.9% to 80.8%, 99 answers60.6%likely range 49.9% to 70.3%, 105 answers
Reception and admin team82.4%likely range 70.6% to 90.1%, 98 answers85.5%likely range 76.7% to 91.3%, 110 answers
Having a preferred professional41.8%likely range 30.0% to 54.6%, 100 answers42.8%likely range 33.1% to 53.2%, 111 answers
Seeing your preferred professional35.6%likely range 19.9% to 55.1%, 44 answers36.0%likely range 22.7% to 51.8%, 49 answers
Knowing the next step79.4%likely range 67.2% to 87.8%, 98 answers86.0%likely range 77.1% to 91.8%, 106 answers
Contacting the practice72.8%likely range 60.2% to 82.6%, 99 answers73.9%likely range 64.0% to 81.9%, 111 answers
Wait for an appointment65.5%likely range 52.1% to 76.9%, 91 answers78.1%likely range 68.1% to 85.6%, 103 answers
Being listened to86.4%likely range 75.2% to 93.0%, 98 answers96.8%likely range 90.9% to 99.0%, 111 answers
Care and concern83.3%likely range 71.7% to 90.8%, 98 answers93.1%likely range 86.0% to 96.8%, 112 answers
Confidence and trust91.0%likely range 80.7% to 96.1%, 96 answers95.5%likely range 89.0% to 98.2%, 111 answers
Involvement in decisions84.5%likely range 72.4% to 91.8%, 91 answers92.9%likely range 85.4% to 96.7%, 106 answers
Needs met89.0%likely range 78.2% to 94.8%, 96 answers93.0%likely range 85.6% to 96.7%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.2%likely range 77.3% to 90.7%, 108 patients84.3%likely range 75.0% to 90.6%, 83 patients
Children at 18 months88.2%likely range 80.8% to 93.0%, 110 patients80.6%likely range 71.5% to 87.4%, 93 patients
Children at 5 years82.4%likely range 73.3% to 88.9%, 91 patients90.1%likely range 82.7% to 94.5%, 101 patients
Women aged 25 to 4952.6%likely range 50.1% to 55.1%, 1,539 patients62.8%likely range 60.3% to 65.2%, 1,479 patients
Women aged 50 to 6466.7%likely range 62.7% to 70.6%, 541 patients73.5%likely range 69.4% to 77.3%, 480 patients
Facts (NHS England, not part of the grade)
Registered patients8,210August 20267,490August 2026
Primary care networkGorton and Levenshulme PCNGorton and Levenshulme PCN
Phone0161 24851000161 2241329
Friends and Family Test (its own feedback)92.3% good or very good65 answers, June 202691.0% good or very good201 answers, June 2026
Appointments (one month)2,594 in August 2026Same day 32.4%; face to face 77.2%2,460 in August 2026Same day 35.8%; face to face 78.8%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent7.8 including trainees and locums2,072 patients per permanent GP5.5 qualified permanent8.7 including trainees and locums1,357 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences