Liverpool · Compare
West Derby Medical Centre vs Calvary Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Calvary Health Centre’s Practice score is clearly higher than West Derby Medical Centre’s: its 95% interval lies wholly above.
Side by side
| Measure | West Derby Medical CentreL12 8TQ | Calvary Health CentreL14 7PH |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 75.395% interval 61.7 to 85.2110 survey answers | 93.795% interval 91.1 to 95.394 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 70.8%95% interval 51.3% to 84.8%, 110 answers | 96.0%95% interval 93.0% to 97.8%, 94 answersClearly higher |
| Access (mean of the two below) | 85.8%95% interval 82.7% to 88.2% | 88.1%95% interval 83.0% to 91.5% |
| Appointments within two weeks of booking | 96.0%95% interval 92.5% to 97.9%, 3,357 appointments | 90.5%95% interval 83.1% to 94.9%, 1,503 appointments |
| Calls answered by the practice | 75.5%95% interval 70.4% to 80.0%, 6,359 calls | 85.7%95% interval 78.5% to 90.8%, 2,613 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 32.5%95% interval 17.1% to 53.1%, 99 answers | 86.0%95% interval 81.2% to 89.7%, 88 answers |
| Reception and admin team | 78.7%95% interval 59.0% to 90.4%, 105 answers | 93.7%95% interval 90.0% to 96.0%, 91 answers |
| Having a preferred professional | 19.1%95% interval 8.2% to 38.4%, 106 answers | 15.8%95% interval 11.9% to 20.6%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.2%95% interval 57.3% to 89.6%, 103 answers | 95.3%95% interval 92.0% to 97.2%, 91 answers |
| Contacting the practice | 66.4%95% interval 46.8% to 81.6%, 108 answers | 92.7%95% interval 89.0% to 95.3%, 93 answers |
| Wait for an appointment | 60.0%95% interval 40.0% to 77.2%, 100 answers | 89.4%95% interval 84.8% to 92.7%, 82 answers |
| Being listened to | 91.0%95% interval 73.6% to 97.3%, 107 answers | 97.1%95% interval 94.2% to 98.6%, 86 answers |
| Care and concern | 92.9%95% interval 76.1% to 98.2%, 107 answers | 95.5%95% interval 92.2% to 97.5%, 85 answers |
| Confidence and trust | 97.2%95% interval 81.9% to 99.6%, 106 answers | 99.1%95% interval 96.9% to 99.7%, 84 answers |
| Involvement in decisions | 97.0%95% interval 81.5% to 99.6%, 105 answers | 100.0%95% interval 98.5% to 100.0%, 86 answers |
| Needs met | 95.8%95% interval 79.9% to 99.2%, 106 answers | 96.3%95% interval 93.2% to 98.0%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 85.6%95% interval 77.2% to 91.2%, 97 patients | 78.7%95% interval 65.1% to 88.0%, 47 patients |
| Children at 18 months | 77.8%95% interval 69.1% to 84.6%, 108 patients | 47.5%95% interval 32.9% to 62.5%, 40 patients |
| Children at 5 years | 77.6%95% interval 69.5% to 84.0%, 125 patients | 64.3%95% interval 49.2% to 77.0%, 42 patients |
| Women aged 25 to 49 | 75.5%95% interval 73.6% to 77.3%, 2,009 patients | 71.1%95% interval 67.5% to 74.5%, 637 patients |
| Women aged 50 to 64 | 72.1%95% interval 69.6% to 74.6%, 1,235 patients | 75.4%95% interval 70.3% to 79.8%, 313 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 12,445August 2026 | 3,814August 2026 |
| Primary care network | Igpc PCN | Igpc PCN |
| Phone | 0151 2283768 | 0151 2284369 |
| Friends and Family Test (its own feedback) | 93.5% good or very good46 answers, June 2026 | 96.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 4,426 in August 2026Same day 13.6%; face to face 60.8% | 1,690 in August 2026Same day 60.0%; face to face 52.1% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent14.5 including trainees and locums2,003 patients per permanent GP | 2.6 qualified permanent3.7 including trainees and locums1,459 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.