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Well Street Surgery vs Elsdale Street Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Well Street Surgery and Elsdale Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWell Street SurgeryE9 7TAElsdale Street SurgeryE9 6QY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.3likely range 68.0 to 85.2113 survey answers83.2likely range 78.4 to 86.8120 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good78.7%likely range 64.1% to 88.4%, 113 answers83.2%likely range 76.9% to 88.0%, 120 answers
Access (mean of the two below)77.3%likely range 73.2% to 80.8%83.0%likely range 76.4% to 87.8%
Appointments within two weeks of booking82.4%likely range 77.0% to 86.8%, 3,523 appointments89.1%likely range 82.7% to 93.4%, 2,026 appointments
Calls answered by the practice72.1%likely range 65.8% to 77.6%, 4,560 calls76.8%likely range 65.2% to 85.3%, 1,368 calls
More survey questions (not part of the grade)
Getting through on the phone61.4%likely range 45.6% to 75.2%, 104 answers72.1%likely range 64.8% to 78.4%, 113 answers
Reception and admin team84.0%likely range 69.8% to 92.3%, 109 answers90.4%likely range 85.0% to 94.0%, 116 answers
Having a preferred professional27.7%likely range 16.4% to 42.8%, 113 answers40.3%likely range 33.3% to 47.8%, 120 answers
Seeing your preferred professional30.7%likely range 11.9% to 59.3%, 33 answers33.4%likely range 23.3% to 45.3%, 48 answers
Knowing the next step84.2%likely range 70.0% to 92.5%, 109 answers83.9%likely range 77.5% to 88.8%, 112 answers
Contacting the practice77.5%likely range 62.6% to 87.6%, 111 answers74.3%likely range 67.2% to 80.4%, 115 answers
Wait for an appointment70.4%likely range 53.7% to 82.9%, 95 answers71.3%likely range 63.6% to 77.9%, 104 answers
Being listened to95.4%likely range 84.0% to 98.8%, 110 answers87.6%likely range 81.7% to 91.8%, 114 answers
Care and concern91.8%likely range 79.3% to 97.1%, 110 answers89.8%likely range 84.3% to 93.5%, 115 answers
Confidence and trust94.2%likely range 82.2% to 98.3%, 108 answers93.5%likely range 88.7% to 96.4%, 113 answers
Involvement in decisions93.3%likely range 80.7% to 97.9%, 104 answers92.5%likely range 87.3% to 95.7%, 109 answers
Needs met90.5%likely range 77.7% to 96.3%, 112 answers86.6%likely range 80.6% to 91.0%, 113 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.9%likely range 72.9% to 88.4%, 94 patients86.4%likely range 75.5% to 93.0%, 59 patients
Children at 18 months69.8%likely range 60.9% to 77.4%, 116 patients64.6%likely range 52.5% to 75.1%, 65 patients
Children at 5 years51.9%likely range 43.4% to 60.4%, 129 patients62.1%likely range 49.2% to 73.4%, 58 patients
Women aged 25 to 4959.9%likely range 58.2% to 61.5%, 3,349 patients60.7%likely range 58.4% to 63.0%, 1,795 patients
Women aged 50 to 6475.7%likely range 73.2% to 78.1%, 1,169 patients76.9%likely range 73.4% to 80.1%, 607 patients
Facts (NHS England, not part of the grade)
Registered patients13,154August 20267,256August 2026
Primary care networkWell Street Common PCNWell Street Common PCN
Phone020 89852050020 85252980
Friends and Family Test (its own feedback)2 answers in June 2026; shares not published below 5No results for June 2026
Appointments (one month)5,623 in August 2026Same day 37.0%; face to face 77.8%3,194 in August 2026Same day 45.6%; face to face 86.4%
Antibiotic items per STAR-PU (one year)0.50England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.1 qualified permanent8.9 including trainees and locums2,154 patients per permanent GP5.3 qualified permanent6.2 including trainees and locums1,361 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences