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Weather Oak Medical Centre vs Strensham Road Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Strensham Road Surgery’s Practice score is clearly higher than Weather Oak Medical Centre’s: its 95% interval lies wholly above.

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Side by side

MeasureWeather Oak Medical CentreB11 4RAStrensham Road SurgeryB12 9RR
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score73.595% interval 69.8 to 76.993 survey answers82.495% interval 77.4 to 86.488 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good70.8%95% interval 66.0% to 75.3%, 93 answers78.1%95% interval 71.2% to 83.7%, 88 answers
Access (mean of the two below)79.5%95% interval 74.4% to 83.7%92.2%95% interval 88.0% to 94.9%Clearly higher
Appointments within two weeks of booking100.0%95% interval 95.2% to 100.0%, 1,169 appointments100.0%95% interval 96.3% to 100.0%, 1,531 appointments
Calls answered by the practice58.8%95% interval 49.8% to 67.3%, 2,452 calls84.2%95% interval 76.8% to 89.6%, 2,614 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone65.9%95% interval 60.7% to 70.7%, 87 answers81.0%95% interval 74.3% to 86.3%, 86 answers
Reception and admin team88.9%95% interval 85.2% to 91.8%, 89 answers83.6%95% interval 77.2% to 88.5%, 87 answers
Having a preferred professional52.4%95% interval 47.3% to 57.4%, 93 answers65.7%95% interval 58.2% to 72.5%, 88 answers
Seeing your preferred professional43.8%95% interval 36.5% to 51.4%, 44 answers47.7%95% interval 38.7% to 56.9%, 60 answers
Knowing the next step76.1%95% interval 71.2% to 80.3%, 84 answers82.2%95% interval 75.5% to 87.3%, 85 answers
Contacting the practice67.8%95% interval 62.7% to 72.6%, 86 answers81.4%95% interval 74.8% to 86.6%, 87 answers
Wait for an appointment69.0%95% interval 63.8% to 73.9%, 81 answers85.3%95% interval 78.6% to 90.2%, 76 answers
Being listened to80.3%95% interval 75.7% to 84.3%, 83 answers89.3%95% interval 83.7% to 93.1%, 87 answers
Care and concern78.9%95% interval 74.1% to 83.0%, 83 answers86.4%95% interval 80.2% to 90.8%, 85 answers
Confidence and trust91.1%95% interval 87.5% to 93.7%, 83 answers91.9%95% interval 86.7% to 95.2%, 85 answers
Involvement in decisions91.2%95% interval 87.6% to 93.9%, 79 answers88.4%95% interval 82.4% to 92.5%, 83 answers
Needs met87.4%95% interval 83.2% to 90.6%, 80 answers88.1%95% interval 82.2% to 92.2%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months82.7%95% interval 72.6% to 89.6%, 75 patients79.5%95% interval 69.2% to 87.0%, 78 patients
Children at 18 months78.6%95% interval 66.2% to 87.3%, 56 patients78.3%95% interval 68.3% to 85.8%, 83 patients
Children at 5 years81.8%95% interval 69.7% to 89.8%, 55 patients90.5%95% interval 82.3% to 95.1%, 84 patients
Women aged 25 to 4958.5%95% interval 54.9% to 62.1%, 721 patients72.2%95% interval 69.3% to 74.9%, 1,007 patients
Women aged 50 to 6474.8%95% interval 68.5% to 80.2%, 210 patients91.4%95% interval 87.5% to 94.2%, 269 patients
Facts (NHS England, not part of the rating)
Registered patients4,259August 20265,625August 2026
Primary care networkSmartcare Central PCNSmartcare Central PCN
Phone0121 77203520845 0730396
Friends and Family Test (its own feedback)87.5% good or very good40 answers, June 202693.5% good or very good92 answers, June 2026
Appointments (one month)1,617 in August 2026Same day 34.9%; face to face 73.0%2,146 in August 2026Same day 63.2%; face to face 60.6%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.4 qualified permanent2.3 including trainees and locums2,931 patients per permanent GP2.2 qualified permanent2.2 including trainees and locums2,511 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences