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Walkley House & Stannington M.C vs Upperthorpe Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Walkley House & Stannington M.C and Upperthorpe Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWalkley House & Stannington M.CS6 3TNUpperthorpe Medical CentreS6 3FT
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score72.595% interval 56.8 to 82.4105 survey answers83.595% interval 73.1 to 87.4124 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good74.8%95% interval 52.4% to 88.9%, 105 answers92.2%95% interval 77.4% to 97.6%, 124 answers
Access (mean of the two below)67.0%95% interval 63.1% to 70.5%63.0%95% interval 59.3% to 66.6%
Appointments within two weeks of booking76.5%95% interval 72.6% to 80.0%, 7,683 appointments79.5%95% interval 73.9% to 84.2%, 3,593 appointments
Calls answered by the practiceNot in the grade: no phone data46.4%95% interval 41.4% to 51.6%, 7,615 calls
More survey questions (not part of the rating)
Getting through on the phone45.1%95% interval 24.4% to 67.6%, 92 answers73.7%95% interval 55.2% to 86.4%, 113 answers
Reception and admin team87.5%95% interval 65.5% to 96.3%, 99 answers96.2%95% interval 82.4% to 99.3%, 119 answers
Having a preferred professional16.9%95% interval 6.2% to 38.7%, 106 answers26.3%95% interval 14.0% to 44.0%, 123 answers
Seeing your preferred professionalNot shown: fewer than 30 answers50.0%95% interval 22.1% to 77.9%, 36 answers
Knowing the next step83.2%95% interval 61.0% to 94.0%, 102 answers97.5%95% interval 84.7% to 99.6%, 122 answers
Contacting the practice75.6%95% interval 53.0% to 89.4%, 104 answers87.5%95% interval 71.4% to 95.1%, 123 answers
Wait for an appointment65.7%95% interval 41.2% to 84.0%, 86 answers78.9%95% interval 60.8% to 90.1%, 113 answers
Being listened to85.7%95% interval 63.3% to 95.4%, 99 answers94.3%95% interval 80.0% to 98.6%, 122 answers
Care and concern83.9%95% interval 61.6% to 94.4%, 101 answers94.3%95% interval 80.0% to 98.5%, 122 answers
Confidence and trust95.2%95% interval 75.4% to 99.2%, 100 answers99.6%95% interval 88.0% to 100.0%, 121 answers
Involvement in decisions93.6%95% interval 72.4% to 98.8%, 95 answers99.1%95% interval 86.7% to 99.9%, 117 answers
Needs met92.2%95% interval 71.2% to 98.2%, 99 answers93.5%95% interval 78.9% to 98.2%, 122 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months96.8%95% interval 92.8% to 98.6%, 157 patients88.5%95% interval 81.3% to 93.2%, 113 patients
Children at 18 months95.4%95% interval 90.7% to 97.7%, 151 patients79.8%95% interval 70.8% to 86.5%, 99 patients
Children at 5 years94.0%95% interval 89.0% to 96.8%, 150 patients73.2%95% interval 64.3% to 80.5%, 112 patients
Women aged 25 to 4980.3%95% interval 78.9% to 81.7%, 3,021 patients63.5%95% interval 61.6% to 65.4%, 2,436 patients
Women aged 50 to 6478.9%95% interval 76.6% to 81.0%, 1,294 patients77.6%95% interval 74.9% to 80.1%, 977 patients
Facts (NHS England, not part of the rating)
Registered patients15,598August 202613,756August 2026
Primary care networkCityview PCNCityview PCN
Phone0114 23435610114 2751010
Friends and Family Test (its own feedback)94.1% good or very good370 answers, June 202691.5% good or very good223 answers, June 2026
Appointments (one month)12,370 in August 2026Same day 68.4%; face to face 63.8%5,130 in August 2026Same day 38.0%; face to face 69.7%
Antibiotic items per STAR-PU (one year)0.72England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.4 qualified permanent9.2 including trainees and locums1,866 patients per permanent GP6.7 qualified permanent6.7 including trainees and locums2,063 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences