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Wake Green Surgery vs Poplar Primary Care Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Poplar Primary Care Centre’s Practice score is clearly higher than Wake Green Surgery’s: its 95% interval lies wholly above.

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Side by side

MeasureWake Green SurgeryB13 9HDPoplar Primary Care CentreB14 7AG
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score74.495% interval 66.9 to 80.3102 survey answers91.495% interval 87.0 to 93.7103 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good74.6%95% interval 64.2% to 82.8%, 102 answers94.1%95% interval 88.2% to 97.1%, 103 answersClearly higher
Access (mean of the two below)73.8%95% interval 68.3% to 78.5%84.8%95% interval 79.9% to 88.6%Clearly higher
Appointments within two weeks of booking78.9%95% interval 70.8% to 85.3%, 1,832 appointments93.7%95% interval 89.3% to 96.4%, 2,838 appointmentsClearly higher
Calls answered by the practice68.6%95% interval 61.0% to 75.4%, 3,248 calls75.8%95% interval 67.1% to 82.8%, 2,358 calls
More survey questions (not part of the rating)
Getting through on the phone51.3%95% interval 40.3% to 62.3%, 95 answers71.4%95% interval 61.3% to 79.7%, 82 answers
Reception and admin team90.3%95% interval 81.9% to 95.0%, 102 answers86.7%95% interval 79.0% to 91.8%, 99 answers
Having a preferred professional22.8%95% interval 15.0% to 33.1%, 101 answers41.7%95% interval 33.0% to 50.9%, 101 answers
Seeing your preferred professionalNot shown: fewer than 30 answers51.3%95% interval 36.6% to 65.7%, 39 answers
Knowing the next step87.9%95% interval 78.8% to 93.4%, 97 answers95.0%95% interval 89.3% to 97.8%, 100 answers
Contacting the practice73.8%95% interval 63.2% to 82.2%, 100 answers93.8%95% interval 87.7% to 96.9%, 102 answers
Wait for an appointment74.5%95% interval 63.4% to 83.1%, 91 answers86.7%95% interval 78.8% to 91.9%, 93 answers
Being listened to88.3%95% interval 79.4% to 93.6%, 100 answers93.1%95% interval 86.7% to 96.5%, 98 answers
Care and concern83.7%95% interval 74.1% to 90.3%, 99 answers93.1%95% interval 86.7% to 96.6%, 97 answers
Confidence and trust91.0%95% interval 82.6% to 95.6%, 98 answers99.3%95% interval 95.4% to 99.9%, 99 answers
Involvement in decisions92.7%95% interval 84.1% to 96.8%, 89 answers96.0%95% interval 90.3% to 98.4%, 93 answers
Needs met91.8%95% interval 83.7% to 96.1%, 100 answers96.5%95% interval 91.1% to 98.6%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months83.3%95% interval 70.4% to 91.3%, 48 patients87.6%95% interval 80.3% to 92.5%, 113 patients
Children at 18 months64.5%95% interval 52.1% to 75.3%, 62 patients81.7%95% interval 73.4% to 87.8%, 109 patients
Children at 5 years71.7%95% interval 59.2% to 81.5%, 60 patients78.1%95% interval 70.2% to 84.4%, 128 patients
Women aged 25 to 4962.1%95% interval 59.4% to 64.6%, 1,331 patients70.9%95% interval 68.8% to 72.9%, 1,901 patients
Women aged 50 to 6478.0%95% interval 74.8% to 80.9%, 704 patients80.3%95% interval 77.0% to 83.3%, 600 patients
Facts (NHS England, not part of the rating)
Registered patients7,556August 20268,592August 2026
Primary care networkMoseley, Billesley & Yardley Wood PCNMoseley, Billesley & Yardley Wood PCN
Phone0121 44903000121 4658314
Friends and Family Test (its own feedback)78.3% good or very good46 answers, June 202691.8% good or very good49 answers, June 2026
Appointments (one month)3,118 in August 2026Same day 28.7%; face to face 68.2%3,349 in August 2026Same day 48.3%; face to face 63.1%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.4 qualified permanent5.1 including trainees and locums1,707 patients per permanent GP5.1 qualified permanent6.2 including trainees and locums1,687 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences