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Upwell Street Surgery vs Page Hall Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Upwell Street Surgery’s Practice score is clearly higher than Page Hall Medical Centre’s: its 95% interval lies wholly above.

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Side by side

MeasureUpwell Street SurgeryS4 8ANPage Hall Medical CentreS4 8GB
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score81.195% interval 76.3 to 84.8103 survey answersClearly higher53.195% interval 46.3 to 60.0108 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good79.9%95% interval 73.5% to 85.1%, 103 answersClearly higher47.9%95% interval 38.8% to 57.2%, 108 answers
Access (mean of the two below)83.6%95% interval 77.8% to 86.9%Clearly higher65.2%95% interval 56.6% to 72.3%
Appointments within two weeks of booking93.1%95% interval 87.3% to 96.4%, 1,909 appointmentsClearly higher74.7%95% interval 66.1% to 81.8%, 1,777 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone63.5%95% interval 56.0% to 70.4%, 95 answers26.6%95% interval 19.1% to 35.8%, 103 answers
Reception and admin team81.7%95% interval 75.3% to 86.7%, 100 answers60.8%95% interval 51.2% to 69.7%, 102 answers
Having a preferred professional27.4%95% interval 21.4% to 34.3%, 102 answers35.1%95% interval 26.8% to 44.4%, 108 answers
Seeing your preferred professionalNot shown: fewer than 30 answers24.9%95% interval 13.6% to 41.3%, 36 answers
Knowing the next step89.3%95% interval 83.6% to 93.2%, 91 answers68.6%95% interval 58.3% to 77.3%, 88 answers
Contacting the practice74.0%95% interval 67.1% to 79.9%, 100 answers38.4%95% interval 29.8% to 47.8%, 106 answers
Wait for an appointment74.2%95% interval 66.9% to 80.3%, 91 answers35.7%95% interval 26.6% to 45.9%, 91 answers
Being listened to87.5%95% interval 81.8% to 91.6%, 98 answers81.2%95% interval 72.5% to 87.6%, 101 answers
Care and concern87.2%95% interval 81.4% to 91.3%, 99 answers75.9%95% interval 66.6% to 83.2%, 99 answers
Confidence and trust90.7%95% interval 85.4% to 94.2%, 97 answers90.0%95% interval 82.6% to 94.4%, 101 answers
Involvement in decisions95.3%95% interval 91.0% to 97.6%, 97 answers86.0%95% interval 77.9% to 91.5%, 98 answers
Needs met92.2%95% interval 87.3% to 95.3%, 99 answers82.4%95% interval 73.3% to 88.8%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months78.2%95% interval 68.4% to 85.5%, 87 patients73.8%95% interval 65.5% to 80.7%, 126 patients
Children at 18 months67.9%95% interval 57.0% to 77.3%, 78 patients68.5%95% interval 59.3% to 76.5%, 108 patients
Children at 5 years69.1%95% interval 57.4% to 78.8%, 68 patients51.4%95% interval 42.1% to 60.6%, 109 patients
Women aged 25 to 4950.2%95% interval 46.9% to 53.6%, 848 patients43.8%95% interval 41.1% to 46.5%, 1,302 patients
Women aged 50 to 6470.9%95% interval 65.7% to 75.6%, 316 patients61.6%95% interval 57.0% to 66.0%, 440 patients
Facts (NHS England, not part of the rating)
Registered patients5,041August 20267,468August 2026
Primary care networkFoundry PCNFoundry PCN
Phone0345 12028260114 2617245
Friends and Family Test (its own feedback)83.6% good or very good73 answers, June 202644.2% good or very good86 answers, June 2026
Appointments (one month)3,748 in August 2026Same day 49.9%; face to face 53.7%3,578 in August 2026Same day 33.0%; face to face 38.1%
Antibiotic items per STAR-PU (one year)1.03England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.6 qualified permanent8.5 including trainees and locums1,393 patients per permanent GP3.8 qualified permanent6.8 including trainees and locums1,972 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences