Newham · Compare
Upton Lane Medical Centre vs East End Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Upton Lane Medical Centre and East End Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Upton Lane Medical CentreE7 9PB | East End Medical CentreE13 0QA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.1likely range 64.8 to 79.988 survey answers | 84.5likely range 77.6 to 89.087 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.2%likely range 58.5% to 79.8%, 88 answers | 85.4%likely range 75.7% to 91.6%, 87 answers |
| Access (mean of the two below) | 79.7%likely range 75.3% to 83.5% | 82.2%likely range 77.9% to 85.7% |
| Appointments within two weeks of booking | 98.2%likely range 94.4% to 99.4%, 2,155 appointmentsClearly higher | 87.9%likely range 83.5% to 91.2%, 4,209 appointments |
| Calls answered by the practice | 61.1%likely range 53.1% to 68.6%, 3,105 calls | 76.5%likely range 69.1% to 82.6%, 3,117 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.4%likely range 47.9% to 71.7%, 80 answers | 64.5%likely range 53.0% to 74.5%, 84 answers |
| Reception and admin team | 65.6%likely range 53.5% to 76.0%, 85 answers | 92.6%likely range 84.4% to 96.7%, 86 answers |
| Having a preferred professional | 35.3%likely range 24.9% to 47.2%, 87 answers | 41.6%likely range 31.0% to 53.1%, 84 answers |
| Seeing your preferred professional | 32.6%likely range 18.0% to 51.6%, 36 answers | 39.3%likely range 24.2% to 56.8%, 37 answers |
| Knowing the next step | 77.9%likely range 66.0% to 86.5%, 79 answers | 73.4%likely range 62.0% to 82.4%, 80 answers |
| Contacting the practice | 65.5%likely range 53.4% to 75.9%, 84 answers | 74.1%likely range 63.2% to 82.7%, 86 answers |
| Wait for an appointment | 55.4%likely range 42.8% to 67.3%, 78 answers | 69.4%likely range 57.6% to 79.1%, 78 answers |
| Being listened to | 75.9%likely range 64.2% to 84.7%, 84 answers | 90.8%likely range 82.1% to 95.5%, 86 answers |
| Care and concern | 72.4%likely range 60.4% to 81.8%, 84 answers | 88.7%likely range 79.6% to 94.0%, 87 answers |
| Confidence and trust | 85.1%likely range 74.3% to 91.8%, 82 answers | 98.6%likely range 92.5% to 99.8%, 83 answers |
| Involvement in decisions | 88.5%likely range 78.4% to 94.2%, 83 answers | 99.3%likely range 93.5% to 99.9%, 79 answers |
| Needs met | 86.5%likely range 76.1% to 92.8%, 84 answers | 93.2%likely range 84.8% to 97.1%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.0%likely range 88.9% to 97.9%, 101 patients | 81.8%likely range 72.5% to 88.5%, 88 patients |
| Children at 18 months | 88.9%likely range 81.2% to 93.7%, 99 patients | 79.0%likely range 68.9% to 86.5%, 81 patients |
| Children at 5 years | 79.0%likely range 68.9% to 86.5%, 81 patients | 69.2%likely range 59.1% to 77.8%, 91 patients |
| Women aged 25 to 49 | 59.8%likely range 57.2% to 62.4%, 1,346 patients | 54.4%likely range 51.7% to 57.0%, 1,353 patients |
| Women aged 50 to 64 | 81.3%likely range 77.5% to 84.7%, 450 patients | 75.5%likely range 71.5% to 79.0%, 493 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,447August 2026 | 7,248August 2026 |
| Primary care network | Newham North West 2 PCN | Newham North West 2 PCN |
| Phone | 020 84716912 | 020 84708186 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good23 answers, June 2026 |
| Appointments (one month) | 3,145 in August 2026Same day 35.4%; face to face 58.1% | 4,711 in August 2026Same day 47.8%; face to face 47.1% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums5,818 patients per permanent GP | 2.9 qualified permanent2.9 including trainees and locums2,540 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.