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Timperley Health Centre (Westwood) vs Riddings Family Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Timperley Health Centre (Westwood) and Riddings Family Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureTimperley Health Centre (Westwood)WA15 6PHRiddings Family Health CentreWA15 6BP
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score95.195% interval 91.5 to 96.9106 survey answers93.595% interval 90.1 to 95.175 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good95.9%95% interval 91.1% to 98.2%, 106 answers95.5%95% interval 91.3% to 97.8%, 75 answers
Access (mean of the two below)93.2%95% interval 88.7% to 95.5%88.6%95% interval 83.2% to 90.0%
Appointments within two weeks of booking92.1%95% interval 85.4% to 95.8%, 1,639 appointments98.1%95% interval 92.7% to 99.5%, 1,386 appointments
Calls answered by the practice94.2%95% interval 88.4% to 97.1%, 2,513 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone93.3%95% interval 87.7% to 96.5%, 104 answers94.5%95% interval 89.7% to 97.1%, 69 answers
Reception and admin team100.0%95% interval 97.2% to 100.0%, 106 answers100.0%95% interval 97.7% to 100.0%, 73 answers
Having a preferred professional40.1%95% interval 32.2% to 48.6%, 106 answers42.8%95% interval 35.6% to 50.4%, 75 answers
Seeing your preferred professional53.3%95% interval 40.5% to 65.6%, 46 answers84.3%95% interval 74.3% to 90.9%, 34 answers
Knowing the next step100.0%95% interval 97.2% to 100.0%, 104 answers94.9%95% interval 90.4% to 97.3%, 74 answers
Contacting the practice96.2%95% interval 91.4% to 98.3%, 105 answers100.0%95% interval 97.8% to 100.0%, 75 answers
Wait for an appointment96.7%95% interval 92.0% to 98.7%, 103 answers97.9%95% interval 94.2% to 99.2%, 71 answers
Being listened to95.8%95% interval 90.8% to 98.1%, 103 answers96.8%95% interval 92.8% to 98.6%, 73 answers
Care and concern93.8%95% interval 88.3% to 96.8%, 103 answers96.6%95% interval 92.6% to 98.5%, 72 answers
Confidence and trust98.4%95% interval 94.6% to 99.6%, 104 answers97.6%95% interval 94.0% to 99.1%, 72 answers
Involvement in decisions95.5%95% interval 90.2% to 98.0%, 95 answers97.6%95% interval 93.9% to 99.1%, 71 answers
Needs met97.0%95% interval 92.5% to 98.8%, 105 answers97.7%95% interval 94.1% to 99.1%, 73 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months97.4%95% interval 86.5% to 99.5%, 38 patients100.0%95% interval 88.6% to 100.0%, 30 patients
Children at 18 months97.8%95% interval 88.7% to 99.6%, 46 patients91.7%95% interval 74.2% to 97.7%, 24 patients
Children at 5 years91.5%95% interval 81.6% to 96.3%, 59 patients91.7%95% interval 80.4% to 96.7%, 48 patients
Women aged 25 to 4980.7%95% interval 78.1% to 83.1%, 975 patients76.1%95% interval 72.7% to 79.3%, 654 patients
Women aged 50 to 6479.8%95% interval 76.3% to 82.8%, 578 patients83.5%95% interval 78.7% to 87.4%, 279 patients
Facts (NHS England, not part of the rating)
Registered patients6,278August 20263,781August 2026
Primary care networkSouth Trafford PCNSouth Trafford PCN
Phone0161 98037510161 9629662
Friends and Family Test (its own feedback)97.7% good or very good305 answers, June 202696.7% good or very good152 answers, June 2026
Appointments (one month)1,856 in August 2026Same day 37.3%; face to face 85.0%1,658 in August 2026Same day 51.5%; face to face 52.3%
Antibiotic items per STAR-PU (one year)1.00England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums3,181 patients per permanent GP2.3 qualified permanent2.3 including trainees and locums1,630 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences