Hackney · Compare
The Wick Health Centre vs Trowbridge Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Wick Health Centre’s Practice score is clearly higher than Trowbridge Practice’s: its 95% interval lies wholly above.
Side by side
| Measure | The Wick Health CentreE9 5TD | Trowbridge PracticeE9 5NE |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 90.895% interval 86.8 to 93.3120 survey answersClearly higher | 77.995% interval 68.6 to 84.882 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 92.1%95% interval 86.5% to 95.5%, 120 answersClearly higher | 74.1%95% interval 61.0% to 83.9%, 82 answers |
| Access (mean of the two below) | 87.7%95% interval 84.1% to 90.3% | 86.5%95% interval 82.0% to 88.7% |
| Appointments within two weeks of booking | 94.1%95% interval 89.8% to 96.7%, 2,878 appointments | 96.0%95% interval 91.5% to 98.2%, 2,260 appointments |
| Calls answered by the practice | 81.2%95% interval 75.6% to 85.7%, 4,765 calls | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 86.3%95% interval 79.8% to 91.0%, 119 answers | 53.8%95% interval 40.5% to 66.7%, 80 answers |
| Reception and admin team | 93.4%95% interval 88.1% to 96.4%, 120 answers | 78.9%95% interval 66.0% to 87.8%, 80 answers |
| Having a preferred professional | 37.7%95% interval 30.3% to 45.8%, 120 answers | 27.5%95% interval 17.3% to 40.8%, 81 answers |
| Seeing your preferred professional | 36.6%95% interval 24.8% to 50.2%, 44 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.7%95% interval 83.4% to 93.8%, 111 answers | 81.8%95% interval 68.7% to 90.2%, 75 answers |
| Contacting the practice | 87.5%95% interval 81.0% to 91.9%, 117 answers | 60.5%95% interval 47.1% to 72.5%, 82 answers |
| Wait for an appointment | 91.4%95% interval 85.3% to 95.2%, 105 answers | 67.1%95% interval 52.5% to 79.0%, 70 answers |
| Being listened to | 94.4%95% interval 89.3% to 97.1%, 117 answers | 88.6%95% interval 77.0% to 94.7%, 78 answers |
| Care and concern | 93.6%95% interval 88.3% to 96.6%, 117 answers | 86.7%95% interval 74.7% to 93.5%, 78 answers |
| Confidence and trust | 94.1%95% interval 88.9% to 96.9%, 116 answers | 95.2%95% interval 85.4% to 98.5%, 77 answers |
| Involvement in decisions | 94.2%95% interval 88.9% to 97.0%, 112 answers | 96.6%95% interval 87.4% to 99.2%, 77 answers |
| Needs met | 95.8%95% interval 90.9% to 98.1%, 111 answers | 97.8%95% interval 89.3% to 99.6%, 78 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 73.8%95% interval 62.0% to 83.0%, 65 patients | 84.7%95% interval 74.7% to 91.2%, 72 patients |
| Children at 18 months | 68.4%95% interval 58.6% to 76.7%, 98 patients | 79.0%95% interval 68.9% to 86.5%, 81 patients |
| Children at 5 years | 55.9%95% interval 44.1% to 67.1%, 68 patients | 71.0%95% interval 59.4% to 80.4%, 69 patients |
| Women aged 25 to 49 | 73.7%95% interval 71.7% to 75.6%, 1,970 patients | 62.7%95% interval 60.8% to 64.6%, 2,477 patients |
| Women aged 50 to 64 | 79.0%95% interval 75.6% to 82.0%, 628 patients | 64.1%95% interval 59.0% to 68.9%, 362 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 8,095August 2026 | 7,431August 2026 |
| Primary care network | Well Street Common PCN | Well Street Common PCN |
| Phone | 020 89866341 | 020 89867781 |
| Friends and Family Test (its own feedback) | 2 answers in June 2026; shares not published below 5 | 75.0% good or very good40 answers, June 2026 |
| Appointments (one month) | 5,160 in August 2026Same day 64.2%; face to face 52.8% | 3,217 in August 2026Same day 61.4%; face to face 38.0% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.39England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent5.5 including trainees and locums1,475 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums2,437 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.