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The Uplands Medical Practice vs The Elms Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Uplands Medical Practice and The Elms Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Uplands Medical PracticeM45 8GHThe Elms Medical CentreM45 7FD
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score77.495% interval 69.9 to 83.5107 survey answers75.595% interval 69.9 to 80.2119 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.2%95% interval 61.7% to 80.8%, 107 answers71.2%95% interval 63.5% to 77.8%, 119 answers
Access (mean of the two below)89.4%95% interval 84.5% to 92.0%85.2%95% interval 80.6% to 88.5%
Appointments within two weeks of booking97.8%95% interval 90.6% to 99.5%, 964 appointments95.9%95% interval 90.5% to 98.3%, 1,762 appointments
Calls answered by the practice80.8%95% interval 74.4% to 85.9%, 3,745 calls74.4%95% interval 67.1% to 80.5%, 3,367 calls
More survey questions (not part of the rating)
Getting through on the phone53.1%95% interval 42.0% to 63.8%, 101 answers49.8%95% interval 41.9% to 57.7%, 117 answers
Reception and admin team79.2%95% interval 68.9% to 86.8%, 102 answers81.8%95% interval 74.9% to 87.2%, 118 answers
Having a preferred professional31.3%95% interval 22.3% to 42.0%, 107 answers27.1%95% interval 20.6% to 34.7%, 118 answers
Seeing your preferred professionalNot shown: fewer than 30 answers23.1%95% interval 12.5% to 38.8%, 31 answers
Knowing the next step73.5%95% interval 62.8% to 82.1%, 102 answers79.0%95% interval 71.6% to 84.8%, 114 answers
Contacting the practice59.6%95% interval 48.8% to 69.5%, 108 answers66.9%95% interval 59.1% to 73.9%, 118 answers
Wait for an appointment61.9%95% interval 50.4% to 72.3%, 95 answers65.9%95% interval 57.6% to 73.3%, 107 answers
Being listened to82.9%95% interval 73.2% to 89.6%, 105 answers85.7%95% interval 79.2% to 90.5%, 116 answers
Care and concern86.3%95% interval 77.1% to 92.2%, 105 answers85.2%95% interval 78.5% to 90.0%, 116 answers
Confidence and trust90.4%95% interval 81.9% to 95.1%, 104 answers90.8%95% interval 85.0% to 94.4%, 116 answers
Involvement in decisions87.2%95% interval 77.9% to 93.0%, 100 answers85.2%95% interval 78.5% to 90.1%, 111 answers
Needs met88.0%95% interval 79.1% to 93.4%, 105 answers94.3%95% interval 89.3% to 97.0%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months92.1%95% interval 82.7% to 96.6%, 63 patients89.8%95% interval 79.5% to 95.3%, 59 patients
Children at 18 months83.9%95% interval 72.2% to 91.3%, 56 patients80.3%95% interval 68.7% to 88.4%, 61 patients
Children at 5 years86.5%95% interval 76.9% to 92.5%, 74 patients83.6%95% interval 71.7% to 91.1%, 55 patients
Women aged 25 to 4966.6%95% interval 64.1% to 69.0%, 1,399 patients65.8%95% interval 63.0% to 68.5%, 1,139 patients
Women aged 50 to 6472.2%95% interval 68.7% to 75.5%, 666 patients71.9%95% interval 68.0% to 75.5%, 549 patients
Facts (NHS England, not part of the rating)
Registered patients7,750August 20266,232August 2026
Primary care networkWhitefield District & Community PCNWhitefield District & Community PCN
Phone0161 76682210161 7662662
Friends and Family Test (its own feedback)90.9% good or very good55 answers, June 202688.9% good or very good54 answers, June 2026
Appointments (one month)1,946 in August 2026Same day 39.5%; face to face 67.7%2,718 in August 2026Same day 54.5%; face to face 69.2%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20260.86England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums2,966 patients per permanent GP1.3 qualified permanent4.2 including trainees and locums4,972 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences