Kingston upon Hull · Compare
The Quays Medical Practice vs City Health Practice Ltd
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Quays Medical Practice and City Health Practice Ltd cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Quays Medical PracticeHU1 3SA | City Health Practice LtdHU9 2LR |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 66.395% interval 55.1 to 76.5119 survey answers | 64.595% interval 54.7 to 73.0115 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 56.4%95% interval 40.5% to 71.0%, 119 answers | 61.3%95% interval 47.9% to 73.1%, 115 answers |
| Access (mean of the two below) | 89.2%95% interval 85.3% to 90.2%Clearly higher | 71.7%95% interval 63.2% to 78.1% |
| Appointments within two weeks of booking | 98.7%95% interval 94.8% to 99.7%, 1,961 appointmentsClearly higher | 81.2%95% interval 72.7% to 87.6%, 1,604 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 26.1%95% interval 14.3% to 42.8%, 109 answers | 28.6%95% interval 17.9% to 42.3%, 107 answers |
| Reception and admin team | 70.1%95% interval 53.6% to 82.7%, 113 answers | 77.6%95% interval 64.4% to 86.9%, 109 answers |
| Having a preferred professional | 33.4%95% interval 20.5% to 49.5%, 120 answers | 31.3%95% interval 20.4% to 44.7%, 114 answers |
| Seeing your preferred professional | 35.9%95% interval 13.8% to 66.3%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 72.5%95% interval 55.0% to 85.0%, 101 answers | 51.1%95% interval 37.2% to 64.9%, 99 answers |
| Contacting the practice | 43.7%95% interval 29.0% to 59.6%, 118 answers | 54.9%95% interval 41.6% to 67.5%, 113 answers |
| Wait for an appointment | 43.9%95% interval 27.8% to 61.5%, 96 answers | 48.7%95% interval 34.8% to 62.8%, 97 answers |
| Being listened to | 72.2%95% interval 55.7% to 84.3%, 113 answers | 78.3%95% interval 65.2% to 87.4%, 110 answers |
| Care and concern | 73.8%95% interval 57.3% to 85.6%, 111 answers | 81.8%95% interval 69.0% to 90.0%, 109 answers |
| Confidence and trust | 82.3%95% interval 66.3% to 91.7%, 108 answers | 87.2%95% interval 75.3% to 93.9%, 108 answers |
| Involvement in decisions | 84.0%95% interval 68.2% to 92.8%, 108 answers | 84.7%95% interval 71.9% to 92.3%, 102 answers |
| Needs met | 75.2%95% interval 58.7% to 86.6%, 110 answers | 89.1%95% interval 77.6% to 95.0%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 82.1%95% interval 75.2% to 87.4%, 151 patients | 92.6%95% interval 83.9% to 96.8%, 68 patients |
| Children at 18 months | 82.7%95% interval 76.2% to 87.8%, 162 patients | 89.3%95% interval 80.3% to 94.5%, 75 patients |
| Children at 5 years | 73.6%95% interval 65.7% to 80.2%, 140 patients | 87.5%95% interval 79.8% to 92.5%, 104 patients |
| Women aged 25 to 49 | 56.0%95% interval 54.1% to 57.9%, 2,607 patients | 67.3%95% interval 65.0% to 69.5%, 1,641 patients |
| Women aged 50 to 64 | 64.8%95% interval 61.7% to 67.8%, 915 patients | 76.4%95% interval 73.6% to 78.9%, 1,011 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 15,202August 2026 | 11,160August 2026 |
| Primary care network | Venn PCN | Venn PCN |
| Phone | 01482 344880 | 01482 335560 |
| Friends and Family Test (its own feedback) | 87.2% good or very good336 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 6,117 in August 2026Same day 28.9%; face to face 58.1% | 3,789 in August 2026Same day 20.3%; face to face 74.6% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.9 qualified permanent9.0 including trainees and locums2,201 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums3,545 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.