Tower Hamlets · Compare
The Mission Practice vs Suttons Wharf Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Mission Practice and Suttons Wharf Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Mission PracticeE2 9LS | Suttons Wharf Health CentreE2 0FA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.8likely range 52.2 to 77.385 survey answers | 68.1likely range 48.0 to 83.989 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 61.6%likely range 42.2% to 77.9%, 85 answers | 61.4%likely range 32.7% to 83.8%, 89 answers |
| Access (mean of the two below) | 75.5%likely range 70.5% to 79.7% | 83.7%likely range 79.7% to 87.2% |
| Appointments within two weeks of booking | 83.5%likely range 77.2% to 88.3%, 2,610 appointments | 97.4%likely range 95.4% to 98.6%, 6,145 appointmentsClearly higher |
| Calls answered by the practice | 67.3%likely range 59.6% to 74.2%, 3,243 calls | 69.9%likely range 62.1% to 76.7%, 3,143 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 34.5%likely range 18.4% to 55.1%, 77 answers | 49.4%likely range 22.3% to 76.8%, 79 answers |
| Reception and admin team | 68.3%likely range 47.5% to 83.7%, 76 answers | 69.5%likely range 38.6% to 89.1%, 83 answers |
| Having a preferred professional | 38.1%likely range 21.8% to 57.7%, 84 answers | 28.2%likely range 10.0% to 58.3%, 89 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 70.2%likely range 48.8% to 85.4%, 72 answers | 75.4%likely range 42.8% to 92.6%, 77 answers |
| Contacting the practice | 59.4%likely range 39.6% to 76.6%, 80 answers | 58.3%likely range 29.2% to 82.6%, 81 answers |
| Wait for an appointment | 55.3%likely range 34.7% to 74.2%, 71 answers | 55.6%likely range 25.7% to 82.0%, 71 answers |
| Being listened to | 85.6%likely range 66.2% to 94.8%, 78 answers | 77.5%likely range 45.0% to 93.6%, 78 answers |
| Care and concern | 83.0%likely range 63.0% to 93.3%, 77 answers | 75.1%likely range 42.8% to 92.4%, 78 answers |
| Confidence and trust | 92.1%likely range 72.9% to 98.1%, 71 answers | 82.8%likely range 49.9% to 95.9%, 77 answers |
| Involvement in decisions | 84.3%likely range 63.4% to 94.4%, 70 answers | 83.2%likely range 49.6% to 96.1%, 74 answers |
| Needs met | 88.1%likely range 68.0% to 96.3%, 71 answers | 83.3%likely range 50.6% to 96.0%, 78 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.6%likely range 73.1% to 86.4%, 134 patients | 83.0%likely range 74.7% to 89.0%, 106 patients |
| Children at 18 months | 69.7%likely range 61.0% to 77.3%, 119 patients | 82.6%likely range 74.4% to 88.5%, 109 patients |
| Children at 5 years | 70.2%likely range 60.3% to 78.5%, 94 patients | 65.7%likely range 56.4% to 74.0%, 108 patients |
| Women aged 25 to 49 | 55.9%likely range 54.1% to 57.7%, 2,902 patients | 42.6%likely range 41.3% to 44.0%, 4,904 patients |
| Women aged 50 to 64 | 77.8%likely range 74.6% to 80.8%, 690 patients | 78.0%likely range 74.2% to 81.4%, 509 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,270August 2026 | 17,685August 2026 |
| Primary care network | Tower Hamlets Network 1 PCN | Tower Hamlets Network 1 PCN |
| Phone | 02089 837303 | 020 89803023 |
| Friends and Family Test (its own feedback) | 75.6% good or very good45 answers, June 2026 | 81.8% good or very good33 answers, June 2026 |
| Appointments (one month) | 7,207 in August 2026Same day 45.8%; face to face 76.0% | 6,538 in August 2026Same day 63.6%; face to face 36.3% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.30England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent7.5 including trainees and locums1,760 patients per permanent GP | 5.5 qualified permanent7.5 including trainees and locums3,199 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.