Tower Hamlets · Compare
The Mission Practice vs Bethnal Green Health Ctr.
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Mission Practice and Bethnal Green Health Ctr. cannot be told apart on the Practice Grade. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Mission PracticeE2 9LS | Bethnal Green Health Ctr.E2 6LL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.895% interval 52.2 to 77.385 survey answers | 72.095% interval 61.5 to 80.291 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.6%95% interval 42.2% to 77.9%, 85 answers | 70.1%95% interval 55.2% to 81.7%, 91 answers |
| Access (mean of the two below) | 75.5%95% interval 70.5% to 79.7% | 76.3%95% interval 72.3% to 80.1% |
| Appointments within two weeks of booking | 83.5%95% interval 77.2% to 88.3%, 2,610 appointments | 95.8%95% interval 93.0% to 97.5%, 5,108 appointmentsClearly higher |
| Calls answered by the practice | 67.3%95% interval 59.6% to 74.2%, 3,243 calls | 56.8%95% interval 49.2% to 64.1%, 3,492 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 34.5%95% interval 18.4% to 55.1%, 77 answers | 40.7%95% interval 27.0% to 55.9%, 86 answers |
| Reception and admin team | 68.3%95% interval 47.5% to 83.7%, 76 answers | 76.5%95% interval 61.7% to 86.8%, 88 answers |
| Having a preferred professional | 38.1%95% interval 21.8% to 57.7%, 84 answers | 31.3%95% interval 19.4% to 46.3%, 90 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 37.5%95% interval 18.0% to 62.2%, 33 answers |
| Knowing the next step | 70.2%95% interval 48.8% to 85.4%, 72 answers | 82.3%95% interval 67.4% to 91.3%, 80 answers |
| Contacting the practice | 59.4%95% interval 39.6% to 76.6%, 80 answers | 54.3%95% interval 39.4% to 68.5%, 87 answers |
| Wait for an appointment | 55.3%95% interval 34.7% to 74.2%, 71 answers | 66.4%95% interval 50.4% to 79.4%, 79 answers |
| Being listened to | 85.6%95% interval 66.2% to 94.8%, 78 answers | 89.4%95% interval 76.2% to 95.7%, 84 answers |
| Care and concern | 83.0%95% interval 63.0% to 93.3%, 77 answers | 86.8%95% interval 73.2% to 94.1%, 86 answers |
| Confidence and trust | 92.1%95% interval 72.9% to 98.1%, 71 answers | 92.1%95% interval 79.6% to 97.2%, 85 answers |
| Involvement in decisions | 84.3%95% interval 63.4% to 94.4%, 70 answers | 90.6%95% interval 77.5% to 96.4%, 83 answers |
| Needs met | 88.1%95% interval 68.0% to 96.3%, 71 answers | 90.7%95% interval 77.9% to 96.4%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.6%95% interval 73.1% to 86.4%, 134 patients | 75.5%95% interval 66.5% to 82.7%, 106 patients |
| Children at 18 months | 69.7%95% interval 61.0% to 77.3%, 119 patients | 61.9%95% interval 51.2% to 71.6%, 84 patients |
| Children at 5 years | 70.2%95% interval 60.3% to 78.5%, 94 patients | 68.2%95% interval 57.9% to 77.0%, 88 patients |
| Women aged 25 to 49 | 55.9%95% interval 54.1% to 57.7%, 2,902 patients | 46.7%95% interval 44.6% to 48.7%, 2,327 patients |
| Women aged 50 to 64 | 77.8%95% interval 74.6% to 80.8%, 690 patients | 66.1%95% interval 62.2% to 69.7%, 607 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,270August 2026 | 9,520August 2026 |
| Primary care network | Tower Hamlets Network 1 PCN | Tower Hamlets Network 1 PCN |
| Phone | 02089 837303 | 020 77396677 |
| Friends and Family Test (its own feedback) | 75.6% good or very good45 answers, June 2026 | 88.6% good or very good44 answers, June 2026 |
| Appointments (one month) | 7,207 in August 2026Same day 45.8%; face to face 76.0% | 7,911 in August 2026Same day 68.0%; face to face 30.4% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent7.5 including trainees and locums1,760 patients per permanent GP | 3.7 qualified permanent5.6 including trainees and locums2,574 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.