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The Meads Surgery vs Bird-in-Eye Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Meads Surgery and Bird-in-Eye Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Meads SurgeryTN22 1BABird-in-Eye SurgeryTN22 5AW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.1likely range 67.1 to 80.9100 survey answers75.4likely range 71.2 to 79.0127 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.2%likely range 71.8% to 89.3%, 100 answers80.8%likely range 75.3% to 85.3%, 127 answers
Access (mean of the two below)58.5%likely range 47.2% to 67.9%62.8%likely range 56.8% to 68.5%
Appointments within two weeks of booking68.0%likely range 56.7% to 77.4%, 1,142 appointments49.2%likely range 39.4% to 59.1%, 1,461 appointments
Calls answered by the practiceNot in the grade: no phone data76.2%likely range 69.4% to 81.9%, 3,678 calls
More survey questions (not part of the grade)
Getting through on the phone49.7%likely range 38.0% to 61.3%, 93 answers55.4%likely range 48.8% to 61.8%, 120 answers
Reception and admin team90.0%likely range 80.7% to 95.1%, 97 answers84.5%likely range 79.3% to 88.6%, 125 answers
Having a preferred professional24.3%likely range 15.8% to 35.5%, 98 answers56.1%likely range 49.7% to 62.3%, 126 answers
Seeing your preferred professionalNot shown: fewer than 30 answers70.7%likely range 61.9% to 78.1%, 65 answers
Knowing the next step86.7%likely range 76.7% to 92.8%, 96 answers90.2%likely range 85.7% to 93.4%, 123 answers
Contacting the practice71.6%likely range 60.2% to 80.8%, 98 answers80.8%likely range 75.2% to 85.3%, 125 answers
Wait for an appointment54.8%likely range 42.6% to 66.4%, 89 answers56.5%likely range 49.7% to 63.1%, 111 answers
Being listened to84.9%likely range 74.7% to 91.5%, 96 answers91.8%likely range 87.5% to 94.7%, 124 answers
Care and concern83.3%likely range 72.7% to 90.3%, 95 answers91.3%likely range 87.0% to 94.3%, 124 answers
Confidence and trust87.8%likely range 78.1% to 93.6%, 96 answers93.4%likely range 89.5% to 96.0%, 124 answers
Involvement in decisions91.4%likely range 81.8% to 96.2%, 87 answers94.4%likely range 90.5% to 96.7%, 118 answers
Needs met88.7%likely range 79.2% to 94.2%, 97 answers97.2%likely range 94.2% to 98.7%, 125 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.2%likely range 89.3% to 98.7%, 78 patients94.0%likely range 83.8% to 97.9%, 50 patients
Children at 18 months96.6%likely range 90.6% to 98.8%, 89 patients81.5%likely range 70.4% to 89.1%, 65 patients
Children at 5 years95.5%likely range 89.8% to 98.0%, 110 patients87.9%likely range 77.9% to 93.7%, 66 patients
Women aged 25 to 4976.3%likely range 74.1% to 78.4%, 1,534 patients70.6%likely range 67.8% to 73.3%, 1,059 patients
Women aged 50 to 6478.3%likely range 75.4% to 80.9%, 871 patients73.9%likely range 71.0% to 76.7%, 917 patients
Facts (NHS England, not part of the grade)
Registered patients9,834August 20267,691August 2026
Primary care networkGreater Wealden PCNGreater Wealden PCN
Phone01825 76605501825 763196
Friends and Family Test (its own feedback)94.9% good or very good294 answers, June 202683.9% good or very good31 answers, June 2026
Appointments (one month)3,006 in August 2026Same day 18.1%; face to face 82.3%2,932 in August 2026Same day 19.0%; face to face 95.9%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.8 qualified permanent3.8 including trainees and locums2,625 patients per permanent GP2.7 qualified permanent2.7 including trainees and locums2,884 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences