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The John Hampden Surgery vs Prospect House Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The John Hampden Surgery and Prospect House Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe John Hampden SurgeryHP16 9EUProspect House SurgeryHP16 0BG
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score75.395% interval 71.8 to 78.293 survey answers78.195% interval 73.8 to 81.391 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good73.4%95% interval 69.8% to 76.7%, 93 answers81.1%95% interval 77.8% to 84.1%, 91 answersClearly higher
Access (mean of the two below)79.6%95% interval 71.3% to 85.3%70.8%95% interval 59.0% to 78.9%
Appointments within two weeks of booking81.9%95% interval 69.5% to 89.9%, 821 appointments80.3%95% interval 68.5% to 88.4%, 922 appointments
Calls answered by the practice77.2%95% interval 66.4% to 85.3%, 1,543 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone68.1%95% interval 64.4% to 71.6%, 92 answers77.3%95% interval 73.7% to 80.6%, 87 answers
Reception and admin team86.8%95% interval 83.9% to 89.2%, 93 answers90.1%95% interval 87.5% to 92.3%, 92 answers
Having a preferred professional31.8%95% interval 28.3% to 35.5%, 93 answers45.9%95% interval 41.9% to 49.9%, 91 answers
Seeing your preferred professional40.4%95% interval 34.0% to 47.2%, 32 answers69.9%95% interval 64.6% to 74.7%, 49 answers
Knowing the next step80.1%95% interval 76.7% to 83.0%, 89 answers92.4%95% interval 89.9% to 94.3%, 88 answers
Contacting the practice72.3%95% interval 68.8% to 75.7%, 93 answers77.6%95% interval 74.1% to 80.8%, 91 answers
Wait for an appointment62.4%95% interval 58.5% to 66.1%, 89 answers73.7%95% interval 69.8% to 77.2%, 83 answers
Being listened to88.2%95% interval 85.4% to 90.5%, 91 answers92.5%95% interval 90.1% to 94.4%, 88 answers
Care and concern88.5%95% interval 85.8% to 90.8%, 91 answers92.0%95% interval 89.5% to 94.0%, 88 answers
Confidence and trust93.0%95% interval 90.8% to 94.7%, 93 answers95.2%95% interval 93.1% to 96.6%, 89 answers
Involvement in decisions92.2%95% interval 89.8% to 94.1%, 86 answers97.7%95% interval 96.1% to 98.7%, 85 answers
Needs met93.1%95% interval 90.8% to 94.8%, 89 answers95.3%95% interval 93.3% to 96.8%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months84.2%95% interval 69.6% to 92.6%, 38 patients96.4%95% interval 82.3% to 99.4%, 28 patients
Children at 18 months85.7%95% interval 70.6% to 93.7%, 35 patients88.9%95% interval 67.2% to 96.9%, 18 patients
Children at 5 years97.3%95% interval 86.2% to 99.5%, 37 patients85.2%95% interval 67.5% to 94.1%, 27 patients
Women aged 25 to 4977.7%95% interval 74.1% to 81.0%, 561 patients78.0%95% interval 74.0% to 81.5%, 472 patients
Women aged 50 to 6481.8%95% interval 77.7% to 85.2%, 411 patients83.5%95% interval 79.4% to 87.0%, 364 patients
Facts (NHS England, not part of the rating)
Registered patients3,886August 20263,474August 2026
Primary care networkMid Chiltern PCNMid Chiltern PCN
Phone01494 89090001494 862325
Friends and Family Test (its own feedback)93.9% good or very good99 answers, June 202694.3% good or very good105 answers, June 2026
Appointments (one month)1,288 in August 2026Same day 43.4%; face to face 69.6%1,609 in August 2026Same day 40.0%; face to face 48.2%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.6 qualified permanent1.6 including trainees and locums2,491 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums2,458 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences