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The Grange Medical Centre vs Botolph Bridge Community Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Grange Medical Centre’s Practice score is clearly higher than Botolph Bridge Community Health Centre’s: its 95% interval lies wholly above.

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Side by side

MeasureThe Grange Medical CentrePE3 6HABotolph Bridge Community Health CentrePE2 9QB
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score75.595% interval 71.8 to 78.290 survey answersClearly higher56.795% interval 52.8 to 60.5131 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good74.5%95% interval 71.2% to 77.5%, 90 answersClearly higher49.5%95% interval 44.4% to 54.6%, 131 answers
Access (mean of the two below)77.7%95% interval 68.1% to 83.5%73.2%95% interval 68.2% to 77.5%
Appointments within two weeks of booking87.2%95% interval 77.6% to 93.0%, 1,121 appointmentsClearly higher70.9%95% interval 63.9% to 77.0%, 2,797 appointments
Calls answered by the practiceNot in the grade: no phone data75.5%95% interval 68.3% to 81.4%, 3,406 calls
More survey questions (not part of the rating)
Getting through on the phone44.7%95% interval 41.0% to 48.4%, 87 answers17.2%95% interval 13.6% to 21.5%, 127 answers
Reception and admin team84.0%95% interval 81.1% to 86.6%, 86 answers68.9%95% interval 64.0% to 73.5%, 130 answers
Having a preferred professional35.1%95% interval 31.7% to 38.7%, 89 answers24.0%95% interval 19.8% to 28.6%, 129 answers
Seeing your preferred professionalNot shown: fewer than 30 answers29.0%95% interval 20.7% to 39.1%, 34 answers
Knowing the next step80.3%95% interval 77.2% to 83.1%, 86 answers68.7%95% interval 63.5% to 73.4%, 119 answers
Contacting the practice77.2%95% interval 74.0% to 80.1%, 89 answers44.2%95% interval 39.2% to 49.3%, 131 answers
Wait for an appointment59.8%95% interval 55.7% to 63.8%, 72 answers48.6%95% interval 43.1% to 54.2%, 111 answers
Being listened to76.4%95% interval 72.9% to 79.5%, 78 answers72.7%95% interval 67.8% to 77.1%, 126 answers
Care and concern78.8%95% interval 75.4% to 81.8%, 78 answers76.7%95% interval 72.1% to 80.9%, 126 answers
Confidence and trust87.7%95% interval 84.9% to 90.0%, 80 answers88.2%95% interval 84.4% to 91.2%, 126 answers
Involvement in decisions83.9%95% interval 80.8% to 86.7%, 75 answers84.2%95% interval 79.8% to 87.8%, 117 answers
Needs met79.3%95% interval 76.0% to 82.2%, 83 answers85.0%95% interval 80.9% to 88.4%, 123 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months69.4%95% interval 53.1% to 82.0%, 36 patients80.0%95% interval 68.7% to 87.9%, 65 patients
Children at 18 months93.1%95% interval 78.0% to 98.1%, 29 patients87.7%95% interval 78.2% to 93.4%, 73 patients
Children at 5 years71.4%95% interval 52.9% to 84.7%, 28 patients73.8%95% interval 63.2% to 82.1%, 80 patients
Women aged 25 to 4955.9%95% interval 51.5% to 60.2%, 499 patients65.6%95% interval 63.0% to 68.0%, 1,383 patients
Women aged 50 to 6479.0%95% interval 72.0% to 84.6%, 157 patients77.0%95% interval 73.4% to 80.3%, 574 patients
Facts (NHS England, not part of the rating)
Registered patients2,522August 20267,309August 2026
Primary care networkPeterborough Partnerships PCNPeterborough Partnerships PCN
Phone01733 31011001733 774500
Friends and Family Test (its own feedback)76.0% good or very good25 answers, June 2026No results for June 2026
Appointments (one month)1,203 in August 2026Same day 43.5%; face to face 41.2%2,950 in August 2026Same day 47.0%; face to face 87.0%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.9 qualified permanent2.9 including trainees and locums1.6 qualified permanent3.6 including trainees and locums4,568 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences