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The Fryern Surgery vs Park Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Fryern Surgery and Park Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Fryern SurgerySO53 2LHPark SurgerySO53 2ZH
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score90.995% interval 84.2 to 94.4107 survey answers81.095% interval 73.5 to 85.8115 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good91.2%95% interval 81.6% to 96.0%, 107 answers85.4%95% interval 74.9% to 91.9%, 115 answers
Access (mean of the two below)90.2%95% interval 86.9% to 92.3%Clearly higher70.7%95% interval 64.8% to 75.5%
Appointments within two weeks of booking98.4%95% interval 93.8% to 99.6%, 1,597 appointmentsClearly higher80.2%95% interval 74.3% to 85.0%, 3,266 appointments
Calls answered by the practice81.8%95% interval 77.0% to 85.8%, 6,169 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone76.5%95% interval 64.2% to 85.5%, 100 answers51.3%95% interval 38.9% to 63.5%, 104 answers
Reception and admin team95.8%95% interval 87.5% to 98.7%, 104 answers94.2%95% interval 85.4% to 97.8%, 108 answers
Having a preferred professional31.2%95% interval 21.1% to 43.5%, 106 answers31.9%95% interval 21.9% to 43.9%, 114 answers
Seeing your preferred professional47.8%95% interval 27.1% to 69.3%, 32 answers38.5%95% interval 21.4% to 59.0%, 40 answers
Knowing the next step96.4%95% interval 88.2% to 99.0%, 102 answers95.1%95% interval 86.6% to 98.3%, 108 answers
Contacting the practice85.4%95% interval 74.5% to 92.1%, 105 answers76.6%95% interval 65.0% to 85.2%, 113 answers
Wait for an appointment70.6%95% interval 57.7% to 80.9%, 96 answers71.5%95% interval 59.2% to 81.3%, 106 answers
Being listened to97.2%95% interval 89.5% to 99.3%, 104 answers96.4%95% interval 88.6% to 98.9%, 112 answers
Care and concern95.2%95% interval 86.7% to 98.4%, 105 answers89.0%95% interval 79.1% to 94.5%, 113 answers
Confidence and trust97.2%95% interval 89.4% to 99.3%, 103 answers98.8%95% interval 92.2% to 99.8%, 111 answers
Involvement in decisions97.7%95% interval 90.1% to 99.5%, 100 answers97.3%95% interval 89.5% to 99.3%, 105 answers
Needs met96.5%95% interval 88.6% to 99.0%, 106 answers92.9%95% interval 84.1% to 97.0%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months94.8%95% interval 89.2% to 97.6%, 116 patients91.8%95% interval 84.7% to 95.8%, 98 patients
Children at 18 months92.2%95% interval 85.9% to 95.9%, 116 patients93.1%95% interval 87.0% to 96.5%, 116 patients
Children at 5 years95.3%95% interval 90.2% to 97.8%, 128 patients83.7%95% interval 76.6% to 89.0%, 135 patients
Women aged 25 to 4975.3%95% interval 73.5% to 77.0%, 2,284 patients73.5%95% interval 71.7% to 75.3%, 2,288 patients
Women aged 50 to 6481.6%95% interval 79.4% to 83.6%, 1,272 patients81.2%95% interval 79.3% to 83.0%, 1,740 patients
Facts (NHS England, not part of the rating)
Registered patients15,310August 202616,286August 2026
Primary care networkChandler's Ford PCNChandler's Ford PCN
Phone023 8027325202380 252131
Friends and Family Test (its own feedback)97.2% good or very good325 answers, June 202695.4% good or very good4,981 answers, June 2026
Appointments (one month)5,568 in August 2026Same day 34.8%; face to face 69.3%6,144 in August 2026Same day 32.5%; face to face 80.4%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.2 qualified permanent7.8 including trainees and locums2,126 patients per permanent GP7.4 qualified permanent8.8 including trainees and locums2,213 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences