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The Forum Health Centre vs Copsewood Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Forum Health Centre and Copsewood Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Forum Health CentreCV2 5EPCopsewood Medical CentreCV2 5NB
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score86.095% interval 65.0 to 92.699 survey answers76.495% interval 70.9 to 81.199 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good88.2%95% interval 58.3% to 97.6%, 99 answers69.5%95% interval 61.9% to 76.2%, 99 answers
Access (mean of the two below)80.6%95% interval 78.0% to 82.9%92.3%95% interval 87.4% to 95.0%Clearly higher
Appointments within two weeks of booking86.3%95% interval 82.8% to 89.1%, 7,012 appointments96.8%95% interval 90.6% to 99.0%, 1,285 appointmentsClearly higher
Calls answered by the practice74.9%95% interval 70.9% to 78.4%, 10,666 calls87.7%95% interval 80.2% to 92.7%, 2,239 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone63.3%95% interval 33.3% to 85.6%, 90 answers70.6%95% interval 62.9% to 77.4%, 94 answers
Reception and admin team91.0%95% interval 60.8% to 98.5%, 95 answers83.2%95% interval 76.5% to 88.3%, 96 answers
Having a preferred professional44.2%95% interval 19.9% to 71.7%, 98 answers27.8%95% interval 21.4% to 35.3%, 98 answers
Seeing your preferred professional47.6%95% interval 14.2% to 83.3%, 41 answersNot shown: fewer than 30 answers
Knowing the next step91.3%95% interval 60.9% to 98.6%, 94 answers80.7%95% interval 73.6% to 86.2%, 94 answers
Contacting the practice89.3%95% interval 59.4% to 98.0%, 98 answers62.8%95% interval 54.8% to 70.0%, 96 answers
Wait for an appointment82.4%95% interval 50.4% to 95.6%, 89 answers57.3%95% interval 48.9% to 65.4%, 85 answers
Being listened to93.2%95% interval 63.6% to 99.1%, 96 answers82.2%95% interval 75.2% to 87.5%, 94 answers
Care and concern93.5%95% interval 63.9% to 99.1%, 96 answers81.1%95% interval 74.0% to 86.6%, 93 answers
Confidence and trust95.8%95% interval 67.0% to 99.6%, 97 answers88.6%95% interval 82.4% to 92.7%, 94 answers
Involvement in decisions94.4%95% interval 63.8% to 99.4%, 90 answers88.8%95% interval 82.6% to 93.0%, 90 answers
Needs met96.4%95% interval 66.7% to 99.7%, 92 answers85.2%95% interval 78.6% to 90.1%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months91.0%95% interval 86.5% to 94.1%, 222 patients83.3%95% interval 69.4% to 91.7%, 42 patients
Children at 18 months87.3%95% interval 82.3% to 91.1%, 221 patients84.0%95% interval 71.5% to 91.7%, 50 patients
Children at 5 years92.0%95% interval 87.8% to 94.9%, 226 patients86.8%95% interval 75.2% to 93.5%, 53 patients
Women aged 25 to 4969.3%95% interval 67.8% to 70.7%, 3,932 patients65.3%95% interval 62.2% to 68.3%, 929 patients
Women aged 50 to 6475.8%95% interval 73.7% to 77.8%, 1,679 patients71.9%95% interval 67.5% to 75.9%, 434 patients
Facts (NHS England, not part of the rating)
Registered patients21,477August 20265,140August 2026
Primary care networkSowe Valley PCNSowe Valley PCN
Phone024 76266370024 76457497
Friends and Family Test (its own feedback)96.8% good or very good125 answers, June 20261 answers in June 2026; shares not published below 5
Appointments (one month)8,779 in August 2026Same day 46.4%; face to face 66.4%2,349 in August 2026Same day 52.0%; face to face 75.2%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)11.1 qualified permanent14.3 including trainees and locums1,934 patients per permanent GP2.0 qualified permanent4.8 including trainees and locums2,605 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences