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The Circle Practice vs The Civic Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Circle Practice and The Civic Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Circle PracticeHA3 7LT | The Civic Medical CentreHA1 1SE |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 75.195% interval 65.7 to 82.486 survey answers | 65.195% interval 58.0 to 71.797 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 71.3%95% interval 58.2% to 81.6%, 86 answers | 57.2%95% interval 47.4% to 66.5%, 97 answers |
| Access (mean of the two below) | 83.7%95% interval 77.5% to 87.1% | 83.4%95% interval 77.8% to 87.3% |
| Appointments within two weeks of booking | 93.2%95% interval 87.0% to 96.6%, 1,740 appointments | 91.5%95% interval 83.8% to 95.7%, 1,339 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 75.2%95% interval 67.1% to 81.8%, 2,711 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 39.9%95% interval 27.8% to 53.3%, 83 answers | 49.4%95% interval 39.3% to 59.5%, 89 answers |
| Reception and admin team | 68.7%95% interval 55.3% to 79.6%, 83 answers | 71.9%95% interval 62.1% to 80.0%, 92 answers |
| Having a preferred professional | 60.5%95% interval 47.2% to 72.3%, 86 answers | 28.7%95% interval 20.7% to 38.3%, 96 answers |
| Seeing your preferred professional | 29.5%95% interval 15.9% to 48.1%, 45 answers | 38.4%95% interval 24.3% to 54.8%, 36 answers |
| Knowing the next step | 80.2%95% interval 67.1% to 88.9%, 78 answers | 77.7%95% interval 67.7% to 85.3%, 82 answers |
| Contacting the practice | 67.8%95% interval 54.6% to 78.7%, 86 answers | 57.8%95% interval 47.6% to 67.5%, 89 answers |
| Wait for an appointment | 74.6%95% interval 60.9% to 84.7%, 77 answers | 55.7%95% interval 44.8% to 66.1%, 79 answers |
| Being listened to | 89.1%95% interval 77.7% to 95.0%, 81 answers | 74.3%95% interval 64.6% to 82.2%, 90 answers |
| Care and concern | 91.2%95% interval 80.1% to 96.4%, 79 answers | 66.4%95% interval 56.3% to 75.3%, 90 answers |
| Confidence and trust | 92.4%95% interval 81.8% to 97.0%, 81 answers | 84.3%95% interval 75.4% to 90.4%, 88 answers |
| Involvement in decisions | 90.1%95% interval 78.7% to 95.7%, 79 answers | 84.7%95% interval 75.6% to 90.9%, 84 answers |
| Needs met | 90.3%95% interval 79.0% to 95.8%, 79 answers | 76.4%95% interval 66.5% to 84.1%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 76.7%95% interval 64.6% to 85.6%, 60 patients | 90.5%95% interval 83.4% to 94.7%, 105 patients |
| Children at 18 months | 69.1%95% interval 56.0% to 79.7%, 55 patients | 70.8%95% interval 59.5% to 80.1%, 72 patients |
| Children at 5 years | 74.1%95% interval 61.6% to 83.7%, 58 patients | 73.1%95% interval 61.5% to 82.3%, 67 patients |
| Women aged 25 to 49 | 50.7%95% interval 47.8% to 53.5%, 1,194 patients | 44.8%95% interval 42.5% to 47.0%, 1,850 patients |
| Women aged 50 to 64 | 71.7%95% interval 68.2% to 74.9%, 689 patients | 64.4%95% interval 59.6% to 69.0%, 402 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 7,204August 2026 | 7,342August 2026 |
| Primary care network | Health Alliance PCN | Health Alliance PCN |
| Phone | 020 84271213 | 020 84279445 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 74.5% good or very good47 answers, June 2026 |
| Appointments (one month) | 2,630 in August 2026Same day 47.7%; face to face 84.0% | 1,690 in August 2026Same day 19.6%; face to face 51.9% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent3.4 including trainees and locums2,111 patients per permanent GP | 2.4 qualified permanent2.4 including trainees and locums3,076 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.