Dover · Compare
The Cedars Surgery vs The New Golf Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The New Golf Road Surgery’s Practice Grade is clearly higher than The Cedars Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The Cedars SurgeryCT14 7DN | The New Golf Road SurgeryCT14 6PY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.8likely range 69.6 to 83.5103 survey answers | 88.1likely range 85.4 to 89.8133 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.9%likely range 69.4% to 88.8%, 103 answers | 90.1%likely range 88.7% to 91.3%, 133 answers |
| Access (mean of the two below) | 70.5%likely range 65.3% to 75.1% | 83.3%likely range 74.7% to 88.1% |
| Appointments within two weeks of booking | 63.9%likely range 55.5% to 71.6%, 2,024 appointments | 91.3%likely range 77.3% to 97.0%, 520 appointmentsClearly higher |
| Calls answered by the practice | 76.9%likely range 70.8% to 82.1%, 4,466 calls | 75.1%likely range 65.2% to 82.9%, 1,853 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.0%likely range 43.4% to 67.9%, 99 answers | 87.0%likely range 85.5% to 88.4%, 121 answers |
| Reception and admin team | 92.0%likely range 82.5% to 96.6%, 103 answers | 96.0%likely range 95.0% to 96.7%, 131 answers |
| Having a preferred professional | 37.5%likely range 26.4% to 50.1%, 101 answers | 43.4%likely range 41.3% to 45.5%, 130 answers |
| Seeing your preferred professional | 27.6%likely range 12.0% to 51.5%, 30 answers | 70.7%likely range 67.6% to 73.7%, 55 answers |
| Knowing the next step | 86.8%likely range 75.7% to 93.3%, 95 answers | 93.3%likely range 92.1% to 94.2%, 129 answers |
| Contacting the practice | 76.0%likely range 63.9% to 85.0%, 101 answers | 87.6%likely range 86.1% to 88.9%, 129 answers |
| Wait for an appointment | 68.8%likely range 55.8% to 79.3%, 95 answers | 87.6%likely range 86.1% to 89.0%, 121 answers |
| Being listened to | 94.7%likely range 85.8% to 98.2%, 98 answers | 94.9%likely range 93.9% to 95.8%, 131 answers |
| Care and concern | 92.3%likely range 82.6% to 96.8%, 98 answers | 94.2%likely range 93.1% to 95.1%, 129 answers |
| Confidence and trust | 96.6%likely range 88.5% to 99.0%, 101 answers | 97.4%likely range 96.6% to 98.0%, 127 answers |
| Involvement in decisions | 93.8%likely range 84.1% to 97.7%, 93 answers | 95.2%likely range 94.1% to 96.0%, 122 answers |
| Needs met | 90.2%likely range 80.0% to 95.4%, 100 answers | 92.3%likely range 91.1% to 93.4%, 131 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 80.1% to 94.4%, 74 patients | 90.9%likely range 62.3% to 98.4%, 11 patients |
| Children at 18 months | 89.0%likely range 79.8% to 94.3%, 73 patients | 90.9%likely range 62.3% to 98.4%, 11 patients |
| Children at 5 years | 89.7%likely range 81.0% to 94.7%, 78 patients | 100.0%likely range 81.6% to 100.0%, 17 patients |
| Women aged 25 to 49 | 75.3%likely range 73.0% to 77.5%, 1,379 patients | 68.1%likely range 62.9% to 72.9%, 326 patients |
| Women aged 50 to 64 | 78.0%likely range 75.5% to 80.4%, 1,134 patients | 72.2%likely range 66.1% to 77.7%, 227 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,346August 2026 | 2,636August 2026 |
| Primary care network | Deal & Sandwich PCN | Deal & Sandwich PCN |
| Phone | 01304 373341 | 01304 367495 |
| Friends and Family Test (its own feedback) | 73.7% good or very good19 answers, June 2026 | 97.0% good or very good99 answers, June 2026 |
| Appointments (one month) | 3,435 in August 2026Same day 30.1%; face to face 75.7% | 1,079 in August 2026Same day 14.8%; face to face 89.4% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 1.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent9.0 including trainees and locums2,523 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums1,387 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.