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The Brooke Surgery vs Haughton Thornley Medical Centres

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Brooke Surgery and Haughton Thornley Medical Centres cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Brooke SurgerySK14 1ATHaughton Thornley Medical CentresSK14 1JY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade66.5likely range 43.1 to 82.989 survey answers76.0likely range 61.8 to 84.5101 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good64.4%likely range 31.1% to 87.9%, 89 answers78.6%likely range 58.3% to 90.6%, 101 answers
Access (mean of the two below)71.1%likely range 67.8% to 74.1%69.8%likely range 65.9% to 73.2%
Appointments within two weeks of booking83.7%likely range 79.4% to 87.3%, 5,203 appointments81.4%likely range 76.1% to 85.8%, 3,757 appointments
Calls answered by the practice58.4%likely range 53.3% to 63.3%, 7,753 calls58.0%likely range 52.5% to 63.3%, 6,726 calls
More survey questions (not part of the grade)
Getting through on the phone45.5%likely range 17.3% to 77.0%, 83 answers62.4%likely range 41.7% to 79.4%, 97 answers
Reception and admin team82.7%likely range 46.4% to 96.4%, 87 answers87.9%likely range 68.6% to 96.0%, 98 answers
Having a preferred professional17.2%likely range 3.7% to 53.4%, 88 answers24.4%likely range 11.4% to 44.7%, 102 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step86.6%likely range 49.8% to 97.7%, 85 answers79.4%likely range 58.8% to 91.2%, 97 answers
Contacting the practice71.0%likely range 36.2% to 91.4%, 88 answers72.2%likely range 51.7% to 86.3%, 101 answers
Wait for an appointment77.0%likely range 38.7% to 94.6%, 75 answers68.8%likely range 46.9% to 84.6%, 89 answers
Being listened to78.3%likely range 41.5% to 94.8%, 83 answers87.0%likely range 67.6% to 95.6%, 99 answers
Care and concern74.7%likely range 38.6% to 93.3%, 84 answers87.5%likely range 68.1% to 95.8%, 99 answers
Confidence and trust87.2%likely range 50.1% to 97.9%, 84 answers94.4%likely range 76.6% to 98.9%, 96 answers
Involvement in decisions86.3%likely range 47.0% to 97.8%, 75 answers88.2%likely range 68.7% to 96.2%, 97 answers
Needs met86.7%likely range 49.1% to 97.8%, 82 answers91.4%likely range 72.9% to 97.7%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.4%likely range 79.1% to 87.0%, 332 patients87.5%likely range 81.1% to 91.9%, 144 patients
Children at 18 months72.9%likely range 67.6% to 77.6%, 306 patients72.1%likely range 63.8% to 79.1%, 129 patients
Children at 5 years64.6%likely range 58.7% to 70.2%, 263 patients74.0%likely range 66.4% to 80.4%, 150 patients
Women aged 25 to 4967.6%likely range 66.2% to 68.9%, 4,461 patients62.2%likely range 60.1% to 64.2%, 2,201 patients
Women aged 50 to 6472.2%likely range 69.9% to 74.4%, 1,583 patients71.9%likely range 69.0% to 74.6%, 1,002 patients
Facts (NHS England, not part of the grade)
Registered patients20,383August 202612,659August 2026
Primary care networkHyde PCNHyde PCN
Phone0161 36833120161 3677910
Friends and Family Test (its own feedback)97.3% good or very good75 answers, June 202695.3% good or very good379 answers, June 2026
Appointments (one month)8,573 in August 2026Same day 37.9%; face to face 60.0%5,528 in August 2026Same day 40.1%; face to face 56.8%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.6 qualified permanent10.6 including trainees and locums5,662 patients per permanent GP3.9 qualified permanent10.5 including trainees and locums3,251 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences