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The Brooke Surgery vs Donneybrook Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Brooke Surgery and Donneybrook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Brooke SurgerySK14 1ATDonneybrook Medical CentreSK14 2AH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade66.5likely range 43.1 to 82.989 survey answers78.1likely range 68.8 to 84.5106 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good64.4%likely range 31.1% to 87.9%, 89 answers79.4%likely range 66.2% to 88.3%, 106 answers
Access (mean of the two below)71.1%likely range 67.8% to 74.1%75.0%likely range 70.5% to 78.9%
Appointments within two weeks of booking83.7%likely range 79.4% to 87.3%, 5,203 appointments81.0%likely range 75.6% to 85.4%, 3,706 appointments
Calls answered by the practice58.4%likely range 53.3% to 63.3%, 7,753 calls69.0%likely range 61.8% to 75.3%, 3,731 calls
More survey questions (not part of the grade)
Getting through on the phone45.5%likely range 17.3% to 77.0%, 83 answers51.1%likely range 36.9% to 65.1%, 95 answers
Reception and admin team82.7%likely range 46.4% to 96.4%, 87 answers84.7%likely range 72.0% to 92.3%, 102 answers
Having a preferred professional17.2%likely range 3.7% to 53.4%, 88 answers25.7%likely range 15.6% to 39.3%, 106 answers
Seeing your preferred professionalNot shown: fewer than 30 answers39.4%likely range 18.8% to 64.7%, 31 answers
Knowing the next step86.6%likely range 49.8% to 97.7%, 85 answers81.7%likely range 68.5% to 90.2%, 101 answers
Contacting the practice71.0%likely range 36.2% to 91.4%, 88 answers76.9%likely range 63.4% to 86.5%, 104 answers
Wait for an appointment77.0%likely range 38.7% to 94.6%, 75 answers85.4%likely range 72.4% to 92.9%, 97 answers
Being listened to78.3%likely range 41.5% to 94.8%, 83 answers86.8%likely range 74.5% to 93.6%, 104 answers
Care and concern74.7%likely range 38.6% to 93.3%, 84 answers85.4%likely range 72.9% to 92.7%, 103 answers
Confidence and trust87.2%likely range 50.1% to 97.9%, 84 answers86.8%likely range 74.4% to 93.6%, 103 answers
Involvement in decisions86.3%likely range 47.0% to 97.8%, 75 answers88.2%likely range 76.0% to 94.7%, 100 answers
Needs met86.7%likely range 49.1% to 97.8%, 82 answers88.4%likely range 76.4% to 94.7%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.4%likely range 79.1% to 87.0%, 332 patients88.2%likely range 76.6% to 94.5%, 51 patients
Children at 18 months72.9%likely range 67.6% to 77.6%, 306 patients82.8%likely range 71.1% to 90.4%, 58 patients
Children at 5 years64.6%likely range 58.7% to 70.2%, 263 patients77.9%likely range 66.7% to 86.2%, 68 patients
Women aged 25 to 4967.6%likely range 66.2% to 68.9%, 4,461 patients67.7%likely range 65.1% to 70.3%, 1,206 patients
Women aged 50 to 6472.2%likely range 69.9% to 74.4%, 1,583 patients73.3%likely range 69.8% to 76.6%, 649 patients
Facts (NHS England, not part of the grade)
Registered patients20,383August 20267,908August 2026
Primary care networkHyde PCNHyde PCN
Phone0161 36833120161 3683838
Friends and Family Test (its own feedback)97.3% good or very good75 answers, June 202692.1% good or very good403 answers, June 2026
Appointments (one month)8,573 in August 2026Same day 37.9%; face to face 60.0%4,097 in August 2026Same day 48.7%; face to face 63.9%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.96England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.6 qualified permanent10.6 including trainees and locums5,662 patients per permanent GP4.8 qualified permanent6.7 including trainees and locums1,661 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences