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The Avenue Medical Centre vs Dam Head Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Avenue Medical Centre and Dam Head Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Avenue Medical CentreM9 6BADam Head Medical CentreM9 7HD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.8likely range 58.5 to 82.793 survey answers77.2likely range 74.0 to 79.7114 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.9%likely range 51.6% to 86.0%, 93 answers75.9%likely range 72.8% to 78.7%, 114 answers
Access (mean of the two below)74.7%likely range 70.9% to 78.1%80.0%likely range 72.3% to 85.5%
Appointments within two weeks of booking80.3%likely range 74.6% to 84.9%, 3,500 appointments88.2%likely range 77.6% to 94.1%, 912 appointments
Calls answered by the practice69.1%likely range 63.9% to 73.9%, 6,722 calls71.8%likely range 60.4% to 81.0%, 1,456 calls
More survey questions (not part of the grade)
Getting through on the phone47.6%likely range 29.0% to 67.0%, 91 answers65.2%likely range 61.7% to 68.5%, 107 answers
Reception and admin team79.2%likely range 59.1% to 91.0%, 92 answers90.4%likely range 88.1% to 92.3%, 112 answers
Having a preferred professional34.6%likely range 18.7% to 54.8%, 93 answers28.2%likely range 25.2% to 31.4%, 115 answers
Seeing your preferred professionalNot shown: fewer than 30 answers72.0%likely range 65.3% to 77.9%, 30 answers
Knowing the next step76.3%likely range 55.6% to 89.2%, 89 answers77.2%likely range 74.0% to 80.1%, 105 answers
Contacting the practice72.6%likely range 52.2% to 86.6%, 92 answers72.9%likely range 69.7% to 76.0%, 111 answers
Wait for an appointment56.6%likely range 35.8% to 75.3%, 82 answers74.3%likely range 70.9% to 77.4%, 98 answers
Being listened to84.5%likely range 64.6% to 94.2%, 89 answers84.8%likely range 82.1% to 87.2%, 107 answers
Care and concern86.5%likely range 66.9% to 95.3%, 89 answers89.8%likely range 87.4% to 91.8%, 107 answers
Confidence and trust80.9%likely range 60.2% to 92.2%, 86 answers89.8%likely range 87.4% to 91.8%, 107 answers
Involvement in decisions88.4%likely range 69.0% to 96.3%, 87 answers85.5%likely range 82.7% to 87.9%, 104 answers
Needs met94.7%likely range 77.1% to 99.0%, 88 answers87.6%likely range 85.0% to 89.8%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.7%likely range 81.9% to 93.2%, 124 patients55.2%likely range 37.5% to 71.6%, 29 patients
Children at 18 months82.9%likely range 74.5% to 88.9%, 105 patients81.5%likely range 63.3% to 91.8%, 27 patients
Children at 5 years79.5%likely range 71.9% to 85.5%, 132 patients88.9%likely range 71.9% to 96.1%, 27 patients
Women aged 25 to 4968.2%likely range 66.2% to 70.2%, 2,054 patients66.9%likely range 62.5% to 71.0%, 465 patients
Women aged 50 to 6471.5%likely range 68.5% to 74.3%, 934 patients76.4%likely range 70.0% to 81.8%, 195 patients
Facts (NHS England, not part of the grade)
Registered patients11,371August 20262,686August 2026
Primary care networkH-Blackley Harpurhey & Charlestown PCNH-Blackley Harpurhey & Charlestown PCN
Phone0161 72094410161 7209744
Friends and Family Test (its own feedback)91.2% good or very good330 answers, June 202697.3% good or very good111 answers, June 2026
Appointments (one month)4,167 in August 2026Same day 47.8%; face to face 89.9%983 in August 2026Same day 40.6%; face to face 45.6%
Antibiotic items per STAR-PU (one year)1.15England 0.74, April 2025 to March 20261.10England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.5 qualified permanent7.2 including trainees and locums2,055 patients per permanent GP0.1 qualified permanent0.1 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences