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The Aitune Medical Practice vs West Park Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Aitune Medical Practice and West Park Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Aitune Medical PracticeNG10 1RYWest Park SurgeryNG10 1RY
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score77.195% interval 71.6 to 81.3123 survey answers76.995% interval 57.9 to 86.289 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.7%95% interval 74.3% to 87.3%, 123 answers80.4%95% interval 53.2% to 93.6%, 89 answers
Access (mean of the two below)66.1%95% interval 60.0% to 71.4%68.7%95% interval 65.2% to 71.9%
Appointments within two weeks of booking68.2%95% interval 58.5% to 76.5%, 1,536 appointments81.8%95% interval 76.6% to 86.0%, 3,906 appointmentsClearly higher
Calls answered by the practice63.9%95% interval 56.6% to 70.6%, 3,729 calls55.6%95% interval 50.7% to 60.4%, 8,319 calls
More survey questions (not part of the rating)
Getting through on the phone42.5%95% interval 34.1% to 51.4%, 112 answers40.1%95% interval 17.9% to 67.3%, 79 answers
Reception and admin team95.3%95% interval 90.1% to 97.8%, 118 answers84.1%95% interval 56.4% to 95.5%, 85 answers
Having a preferred professional29.4%95% interval 22.3% to 37.6%, 122 answers35.4%95% interval 15.5% to 62.1%, 87 answers
Seeing your preferred professional64.7%95% interval 50.4% to 76.7%, 45 answersNot shown: fewer than 30 answers
Knowing the next step91.0%95% interval 84.8% to 94.9%, 118 answers76.6%95% interval 48.2% to 92.0%, 82 answers
Contacting the practice75.0%95% interval 67.0% to 81.7%, 120 answers67.0%95% interval 39.7% to 86.2%, 85 answers
Wait for an appointment71.0%95% interval 62.2% to 78.5%, 107 answers68.6%95% interval 40.2% to 87.6%, 79 answers
Being listened to94.9%95% interval 89.6% to 97.5%, 118 answers85.6%95% interval 57.5% to 96.3%, 82 answers
Care and concern86.3%95% interval 79.4% to 91.2%, 120 answers90.3%95% interval 63.1% to 98.1%, 83 answers
Confidence and trust98.6%95% interval 94.8% to 99.6%, 120 answers92.7%95% interval 65.8% to 98.8%, 82 answers
Involvement in decisions95.0%95% interval 89.8% to 97.7%, 118 answers91.2%95% interval 63.5% to 98.4%, 80 answers
Needs met93.7%95% interval 88.2% to 96.7%, 121 answers95.7%95% interval 69.8% to 99.5%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months94.2%95% interval 84.4% to 98.0%, 52 patients96.6%95% interval 92.3% to 98.5%, 148 patients
Children at 18 months93.0%95% interval 81.4% to 97.6%, 43 patients93.7%95% interval 88.0% to 96.7%, 126 patients
Children at 5 years84.5%95% interval 73.1% to 91.6%, 58 patients93.9%95% interval 89.2% to 96.7%, 165 patients
Women aged 25 to 4980.1%95% interval 77.7% to 82.3%, 1,135 patients76.7%95% interval 75.2% to 78.2%, 2,927 patients
Women aged 50 to 6481.9%95% interval 79.1% to 84.4%, 800 patients78.3%95% interval 76.2% to 80.3%, 1,539 patients
Facts (NHS England, not part of the rating)
Registered patients7,865August 202616,882August 2026
Primary care networkErewash PCNErewash PCN
Phone0115 85542500115 8554200
Friends and Family Test (its own feedback)93.4% good or very good290 answers, June 202689.6% good or very good433 answers, June 2026
Appointments (one month)3,062 in August 2026Same day 20.3%; face to face 88.2%6,008 in August 2026Same day 33.3%; face to face 65.9%
Antibiotic items per STAR-PU (one year)0.54England 0.74, April 2025 to March 20260.64England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent4.3 including trainees and locums1,843 patients per permanent GP9.6 qualified permanent12.8 including trainees and locums1,768 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences