Spelthorne · Compare
Studholme Medical Centre vs Upper Halliford Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Studholme Medical Centre and Upper Halliford Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Studholme Medical CentreTW15 2TU | Upper Halliford Medical CentreTW17 8SY |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 69.295% interval 55.4 to 80.391 survey answers | 68.495% interval 64.7 to 71.5131 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 63.5%95% interval 43.9% to 79.4%, 91 answers | 68.3%95% interval 65.1% to 71.3%, 131 answers |
| Access (mean of the two below) | 82.2%95% interval 79.7% to 84.2%Clearly higher | 68.5%95% interval 58.8% to 76.0% |
| Appointments within two weeks of booking | 91.7%95% interval 89.2% to 93.7%, 8,819 appointmentsClearly higher | 72.0%95% interval 55.3% to 84.2%, 521 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 65.0%95% interval 55.2% to 73.6%, 2,103 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 36.4%95% interval 20.1% to 56.5%, 86 answers | 39.6%95% interval 36.3% to 43.0%, 126 answers |
| Reception and admin team | 69.0%95% interval 49.2% to 83.7%, 90 answers | 83.8%95% interval 81.2% to 86.2%, 124 answers |
| Having a preferred professional | 30.8%95% interval 16.3% to 50.5%, 91 answers | 38.1%95% interval 35.0% to 41.4%, 130 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.7%95% interval 34.5% to 45.0%, 52 answers |
| Knowing the next step | 80.7%95% interval 60.7% to 91.8%, 85 answers | 74.9%95% interval 71.8% to 77.8%, 122 answers |
| Contacting the practice | 61.2%95% interval 41.2% to 78.0%, 86 answers | 66.2%95% interval 63.0% to 69.3%, 129 answers |
| Wait for an appointment | 55.8%95% interval 36.0% to 74.0%, 83 answers | 39.7%95% interval 36.3% to 43.1%, 119 answers |
| Being listened to | 81.9%95% interval 62.5% to 92.5%, 88 answers | 85.6%95% interval 83.0% to 87.8%, 125 answers |
| Care and concern | 81.9%95% interval 62.3% to 92.5%, 87 answers | 81.7%95% interval 78.9% to 84.2%, 123 answers |
| Confidence and trust | 87.7%95% interval 68.6% to 95.9%, 84 answers | 82.2%95% interval 79.4% to 84.7%, 123 answers |
| Involvement in decisions | 89.8%95% interval 70.9% to 97.0%, 82 answers | 83.9%95% interval 81.1% to 86.3%, 121 answers |
| Needs met | 88.4%95% interval 70.2% to 96.1%, 89 answers | 88.9%95% interval 86.5% to 90.9%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 91.2%95% interval 86.0% to 94.6%, 171 patients | 90.9%95% interval 78.8% to 96.4%, 44 patients |
| Children at 18 months | 90.5%95% interval 84.1% to 94.5%, 126 patients | 83.7%95% interval 71.0% to 91.5%, 49 patients |
| Children at 5 years | 83.4%95% interval 76.7% to 88.5%, 151 patients | 85.1%95% interval 72.3% to 92.6%, 47 patients |
| Women aged 25 to 49 | 70.1%95% interval 68.3% to 71.7%, 2,803 patients | 65.9%95% interval 62.6% to 69.1%, 822 patients |
| Women aged 50 to 64 | 76.1%95% interval 73.9% to 78.2%, 1,478 patients | 74.6%95% interval 69.9% to 78.8%, 370 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 16,585August 2026 | 4,300August 2026 |
| Primary care network | Sasse Network 1 PCN | Sasse Network 1 PCN |
| Phone | 01784 420700 | 01932 785496 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 10,210 in August 2026Same day 61.9%; face to face 37.8% | 1,615 in August 2026Same day 25.3%; face to face 44.9% |
| Antibiotic items per STAR-PU (one year) | 0.45England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.7 qualified permanent6.7 including trainees and locums2,464 patients per permanent GP | 1.4 qualified permanent1.8 including trainees and locums2,986 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.