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Streatfield Health Centre vs The Northwick Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Streatfield Health Centre’s Practice score is clearly higher than The Northwick Surgery’s: its 95% interval lies wholly above.
Side by side
| Measure | Streatfield Health CentreHA3 9BP | The Northwick SurgeryHA1 2NU |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 86.695% interval 80.6 to 90.4103 survey answersClearly higher | 59.295% interval 44.9 to 71.283 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.0%95% interval 79.7% to 93.2%, 103 answersClearly higher | 61.5%95% interval 41.3% to 78.4%, 83 answers |
| Access (mean of the two below) | 83.1%95% interval 78.8% to 86.6%Clearly higher | 53.8%95% interval 46.7% to 60.3% |
| Appointments within two weeks of booking | 96.5%95% interval 92.2% to 98.5%, 2,281 appointmentsClearly higher | 63.3%95% interval 56.2% to 69.8%, 2,870 appointments |
| Calls answered by the practice | 69.7%95% interval 62.1% to 76.3%, 3,317 calls | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 69.4%95% interval 58.9% to 78.3%, 97 answers | 36.6%95% interval 19.8% to 57.5%, 79 answers |
| Reception and admin team | 85.6%95% interval 76.7% to 91.5%, 99 answers | 69.7%95% interval 49.1% to 84.6%, 82 answers |
| Having a preferred professional | 39.8%95% interval 30.3% to 50.1%, 103 answers | 40.6%95% interval 23.2% to 60.8%, 82 answers |
| Seeing your preferred professional | 45.6%95% interval 31.2% to 60.8%, 47 answers | 7.2%95% interval 0.9% to 39.2%, 34 answers |
| Knowing the next step | 86.2%95% interval 77.4% to 91.9%, 100 answers | 88.8%95% interval 69.3% to 96.6%, 78 answers |
| Contacting the practice | 82.8%95% interval 73.6% to 89.3%, 101 answers | 64.4%95% interval 43.8% to 80.8%, 81 answers |
| Wait for an appointment | 75.3%95% interval 64.8% to 83.4%, 92 answers | 55.1%95% interval 34.6% to 74.1%, 75 answers |
| Being listened to | 85.4%95% interval 76.3% to 91.4%, 97 answers | 74.5%95% interval 53.9% to 87.9%, 82 answers |
| Care and concern | 90.8%95% interval 82.8% to 95.3%, 98 answers | 74.9%95% interval 54.3% to 88.2%, 82 answers |
| Confidence and trust | 99.5%95% interval 94.7% to 100.0%, 97 answers | 82.1%95% interval 61.9% to 92.8%, 81 answers |
| Involvement in decisions | 95.7%95% interval 88.9% to 98.4%, 93 answers | 78.1%95% interval 57.0% to 90.6%, 77 answers |
| Needs met | 98.0%95% interval 92.3% to 99.5%, 97 answers | 71.4%95% interval 50.6% to 85.9%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 84.8%95% interval 74.3% to 91.6%, 66 patients | 86.7%95% interval 79.8% to 91.5%, 128 patients |
| Children at 18 months | 69.7%95% interval 58.7% to 78.9%, 76 patients | 86.8%95% interval 79.0% to 92.0%, 106 patients |
| Children at 5 years | 68.0%95% interval 56.8% to 77.5%, 75 patients | 67.5%95% interval 58.5% to 75.4%, 114 patients |
| Women aged 25 to 49 | 47.0%95% interval 44.4% to 49.6%, 1,398 patients | 49.9%95% interval 47.9% to 51.9%, 2,388 patients |
| Women aged 50 to 64 | 66.0%95% interval 62.2% to 69.6%, 623 patients | 70.4%95% interval 67.2% to 73.5%, 798 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 7,677August 2026 | 11,151August 2026 |
| Primary care network | Sphere PCN | Sphere PCN |
| Phone | 0844 4127378 | 020 85151300 |
| Friends and Family Test (its own feedback) | 95.3% good or very good257 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,021 in August 2026Same day 34.7%; face to face 73.0% | 3,074 in August 2026Same day 30.5%; face to face 86.0% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent6.1 including trainees and locums1,473 patients per permanent GP | 4.1 qualified permanent4.9 including trainees and locums2,698 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.