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Stone Cross Surgery vs Harbour Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stone Cross Surgery and Harbour Medical Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Stone Cross SurgeryBN24 5DZ | Harbour Medical PracticeBN23 6DW |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 72.595% interval 63.3 to 79.6116 survey answers | 76.495% interval 71.4 to 80.6114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.9%95% interval 59.8% to 83.0%, 116 answers | 74.5%95% interval 67.9% to 80.2%, 114 answers |
| Access (mean of the two below) | 71.5%95% interval 68.9% to 73.9% | 80.8%95% interval 74.5% to 84.8%Clearly higher |
| Appointments within two weeks of booking | 90.4%95% interval 87.2% to 92.9%, 6,446 appointments | 90.3%95% interval 84.0% to 94.3%, 2,017 appointments |
| Calls answered by the practice | 52.5%95% interval 48.4% to 56.6%, 11,572 calls | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 40.0%95% interval 27.6% to 53.8%, 109 answers | 49.1%95% interval 41.9% to 56.3%, 109 answers |
| Reception and admin team | 88.0%95% interval 76.3% to 94.3%, 111 answers | 86.0%95% interval 80.3% to 90.3%, 111 answers |
| Having a preferred professional | 23.8%95% interval 14.4% to 36.8%, 117 answers | 28.9%95% interval 22.9% to 35.7%, 112 answers |
| Seeing your preferred professional | 30.1%95% interval 13.5% to 54.3%, 37 answers | 36.8%95% interval 25.2% to 50.2%, 34 answers |
| Knowing the next step | 83.0%95% interval 70.2% to 91.0%, 108 answers | 77.9%95% interval 71.3% to 83.3%, 108 answers |
| Contacting the practice | 66.3%95% interval 52.7% to 77.7%, 113 answers | 63.8%95% interval 56.7% to 70.4%, 111 answers |
| Wait for an appointment | 70.4%95% interval 56.0% to 81.7%, 99 answers | 55.2%95% interval 47.5% to 62.6%, 98 answers |
| Being listened to | 90.5%95% interval 79.2% to 96.0%, 107 answers | 81.5%95% interval 75.4% to 86.5%, 112 answers |
| Care and concern | 95.0%95% interval 84.9% to 98.5%, 106 answers | 80.8%95% interval 74.5% to 85.8%, 111 answers |
| Confidence and trust | 98.6%95% interval 90.0% to 99.8%, 103 answers | 90.9%95% interval 85.8% to 94.2%, 110 answers |
| Involvement in decisions | 88.5%95% interval 76.5% to 94.8%, 104 answers | 84.6%95% interval 78.7% to 89.2%, 109 answers |
| Needs met | 90.9%95% interval 79.9% to 96.2%, 111 answers | 88.6%95% interval 83.2% to 92.4%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 93.8%95% interval 88.2% to 96.8%, 129 patients | 96.0%95% interval 86.5% to 98.9%, 50 patients |
| Children at 18 months | 94.9%95% interval 89.9% to 97.5%, 138 patients | 96.5%95% interval 88.1% to 99.0%, 57 patients |
| Children at 5 years | 93.8%95% interval 88.2% to 96.8%, 128 patients | 87.1%95% interval 76.6% to 93.3%, 62 patients |
| Women aged 25 to 49 | 75.1%95% interval 73.2% to 76.9%, 2,172 patients | 72.6%95% interval 69.8% to 75.3%, 1,034 patients |
| Women aged 50 to 64 | 75.9%95% interval 73.6% to 78.1%, 1,405 patients | 77.6%95% interval 74.3% to 80.5%, 704 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 15,143August 2026 | 7,578August 2026 |
| Primary care network | Eastbourne East PCN | Eastbourne East PCN |
| Phone | 01323 761461 | 01323 470370 |
| Friends and Family Test (its own feedback) | 98.0% good or very good451 answers, June 2026 | 93.4% good or very good412 answers, June 2026 |
| Appointments (one month) | 9,109 in August 2026Same day 48.5%; face to face 39.3% | 4,724 in August 2026Same day 35.8%; face to face 65.0% |
| Antibiotic items per STAR-PU (one year) | 1.08England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent6.6 including trainees and locums2,285 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums2,915 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.