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St. Lawrence Surgery vs Broadwater Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St. Lawrence Surgery and Broadwater Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt. Lawrence SurgeryBN14 7JLBroadwater Medical CentreBN14 8JE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.9likely range 79.1 to 90.6126 survey answers72.7likely range 61.8 to 81.394 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good91.5%likely range 80.5% to 96.5%, 126 answersClearly higher68.0%likely range 52.5% to 80.3%, 94 answers
Access (mean of the two below)76.1%likely range 72.1% to 79.5%83.4%likely range 79.7% to 86.2%Clearly higher
Appointments within two weeks of booking85.6%likely range 81.6% to 89.0%, 5,303 appointments96.3%likely range 92.0% to 98.4%, 2,317 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data70.4%likely range 64.5% to 75.6%, 5,361 calls
More survey questions (not part of the grade)
Getting through on the phone57.6%likely range 43.5% to 70.5%, 120 answers41.1%likely range 26.9% to 57.0%, 88 answers
Reception and admin team92.7%likely range 82.0% to 97.3%, 124 answers81.9%likely range 66.8% to 91.0%, 88 answers
Having a preferred professional27.5%likely range 17.1% to 41.2%, 125 answers35.0%likely range 22.1% to 50.6%, 93 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step88.9%likely range 76.9% to 95.1%, 118 answers86.3%likely range 71.9% to 93.9%, 88 answers
Contacting the practice81.2%likely range 68.2% to 89.7%, 124 answers65.6%likely range 50.0% to 78.5%, 92 answers
Wait for an appointment78.7%likely range 64.7% to 88.2%, 112 answers73.0%likely range 55.6% to 85.4%, 74 answers
Being listened to92.2%likely range 81.1% to 97.0%, 121 answers85.7%likely range 71.3% to 93.5%, 90 answers
Care and concern91.2%likely range 80.0% to 96.4%, 123 answers78.4%likely range 63.1% to 88.5%, 90 answers
Confidence and trust95.5%likely range 85.6% to 98.7%, 122 answers90.5%likely range 77.3% to 96.4%, 91 answers
Involvement in decisions93.9%likely range 82.9% to 98.0%, 113 answers88.8%likely range 74.9% to 95.4%, 88 answers
Needs met93.4%likely range 82.6% to 97.7%, 120 answers88.7%likely range 75.0% to 95.3%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.1%likely range 87.8% to 96.2%, 145 patients92.7%likely range 84.9% to 96.6%, 82 patients
Children at 18 months92.0%likely range 86.2% to 95.5%, 137 patients87.5%likely range 79.0% to 92.9%, 88 patients
Children at 5 years92.0%likely range 86.8% to 95.3%, 162 patients87.3%likely range 80.1% to 92.1%, 118 patients
Women aged 25 to 4973.0%likely range 71.2% to 74.6%, 2,659 patients69.8%likely range 67.7% to 71.9%, 1,819 patients
Women aged 50 to 6476.7%likely range 74.6% to 78.7%, 1,661 patients75.2%likely range 72.6% to 77.6%, 1,158 patients
Facts (NHS England, not part of the grade)
Registered patients16,611August 202611,581August 2026
Primary care networkCentral Worthing Practices PCNCentral Worthing Practices PCN
Phone01903 22290001903 826926
Friends and Family Test (its own feedback)94.3% good or very good351 answers, June 2026No results for June 2026
Appointments (one month)7,926 in August 2026Same day 38.6%; face to face 51.8%6,367 in August 2026Same day 49.4%; face to face 51.4%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.1 qualified permanent9.8 including trainees and locums2,352 patients per permanent GP5.4 qualified permanent6.4 including trainees and locums2,158 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences