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St John's Family Practice vs Pirbright Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St John's Family Practice and Pirbright Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | St John's Family PracticeGU21 8TD | Pirbright SurgeryGU24 0JE |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 72.495% interval 65.8 to 77.7125 survey answers | 77.495% interval 72.4 to 81.7106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.1%95% interval 65.5% to 81.1%, 125 answers | 89.0%95% interval 85.6% to 91.6%, 106 answersClearly higher |
| Access (mean of the two below) | 68.3%95% interval 59.2% to 75.3% | 50.1%95% interval 35.4% to 63.2% |
| Appointments within two weeks of booking | 77.8%95% interval 68.7% to 84.8%, 1,527 appointments | 59.6%95% interval 44.9% to 72.7%, 680 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 45.2%95% interval 35.8% to 55.1%, 104 answers | 83.2%95% interval 79.2% to 86.5%, 102 answers |
| Reception and admin team | 86.3%95% interval 78.7% to 91.4%, 119 answers | 89.8%95% interval 86.5% to 92.3%, 105 answers |
| Having a preferred professional | 27.4%95% interval 20.1% to 36.0%, 125 answers | 36.2%95% interval 31.8% to 40.9%, 106 answers |
| Seeing your preferred professional | 55.0%95% interval 38.3% to 70.7%, 36 answers | 51.0%95% interval 42.7% to 59.3%, 36 answers |
| Knowing the next step | 79.5%95% interval 71.2% to 85.8%, 122 answers | 95.0%95% interval 92.5% to 96.7%, 105 answers |
| Contacting the practice | 70.6%95% interval 61.8% to 78.1%, 124 answers | 92.0%95% interval 89.0% to 94.2%, 105 answers |
| Wait for an appointment | 69.8%95% interval 60.7% to 77.7%, 115 answers | 75.7%95% interval 70.9% to 79.8%, 90 answers |
| Being listened to | 90.9%95% interval 84.2% to 94.9%, 120 answers | 89.8%95% interval 86.5% to 92.3%, 105 answers |
| Care and concern | 88.5%95% interval 81.4% to 93.1%, 121 answers | 89.0%95% interval 85.6% to 91.7%, 103 answers |
| Confidence and trust | 97.6%95% interval 92.9% to 99.2%, 120 answers | 95.5%95% interval 93.1% to 97.1%, 105 answers |
| Involvement in decisions | 94.2%95% interval 87.9% to 97.3%, 111 answers | 98.0%95% interval 96.0% to 99.0%, 99 answers |
| Needs met | 94.6%95% interval 88.8% to 97.4%, 122 answers | 95.2%95% interval 92.6% to 96.9%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 97.3%95% interval 90.8% to 99.3%, 75 patients | 90.9%95% interval 81.6% to 95.8%, 66 patients |
| Children at 18 months | 97.0%95% interval 89.6% to 99.2%, 66 patients | 95.8%95% interval 88.3% to 98.6%, 71 patients |
| Children at 5 years | 92.6%95% interval 83.9% to 96.8%, 68 patients | 85.0%95% interval 73.9% to 91.9%, 60 patients |
| Women aged 25 to 49 | 71.3%95% interval 69.1% to 73.5%, 1,646 patients | 74.7%95% interval 71.7% to 77.5%, 863 patients |
| Women aged 50 to 64 | 80.5%95% interval 78.1% to 82.7%, 1,108 patients | 79.7%95% interval 75.7% to 83.3%, 429 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 11,215August 2026 | 4,777August 2026 |
| Primary care network | Woking Wise 1 PCN | Woking Wise 1 PCN |
| Phone | 01483 227060 | 01483 474473 |
| Friends and Family Test (its own feedback) | 96.5% good or very good372 answers, June 2026 | 99.1% good or very good111 answers, June 2026 |
| Appointments (one month) | 3,231 in August 2026Same day 27.6%; face to face 95.4% | 1,651 in August 2026Same day 36.8%; face to face 53.9% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent6.6 including trainees and locums1,701 patients per permanent GP | 3.7 qualified permanent3.7 including trainees and locums1,288 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.