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St Georges Medical Centre vs The Om Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St Georges Medical Centre and The Om Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | St Georges Medical CentreME12 1QU | The Om Medical CentreME12 1UA |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 67.095% interval 58.1 to 74.9107 survey answers | 68.595% interval 63.1 to 73.3110 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 62.7%95% interval 50.1% to 73.9%, 107 answers | 65.1%95% interval 58.0% to 71.6%, 110 answers |
| Access (mean of the two below) | 76.8%95% interval 72.2% to 80.4% | 76.2%95% interval 69.0% to 81.3% |
| Appointments within two weeks of booking | 86.3%95% interval 81.7% to 89.9%, 4,090 appointments | 85.7%95% interval 78.5% to 90.8%, 1,887 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 21.6%95% interval 12.9% to 33.9%, 102 answers | 50.8%95% interval 43.4% to 58.1%, 104 answers |
| Reception and admin team | 68.3%95% interval 55.6% to 78.8%, 105 answers | 87.0%95% interval 81.3% to 91.1%, 108 answers |
| Having a preferred professional | 21.8%95% interval 13.1% to 33.9%, 105 answers | 34.6%95% interval 28.1% to 41.8%, 109 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.1%95% interval 59.9% to 83.1%, 96 answers | 78.6%95% interval 71.8% to 84.1%, 101 answers |
| Contacting the practice | 51.8%95% interval 39.3% to 64.1%, 105 answers | 64.5%95% interval 57.3% to 71.1%, 108 answers |
| Wait for an appointment | 66.5%95% interval 52.7% to 78.0%, 90 answers | 70.2%95% interval 62.7% to 76.7%, 96 answers |
| Being listened to | 78.5%95% interval 66.0% to 87.3%, 99 answers | 78.8%95% interval 72.1% to 84.1%, 105 answers |
| Care and concern | 72.6%95% interval 59.6% to 82.7%, 98 answers | 78.7%95% interval 72.1% to 84.1%, 105 answers |
| Confidence and trust | 78.2%95% interval 65.8% to 87.0%, 101 answers | 88.8%95% interval 83.3% to 92.7%, 104 answers |
| Involvement in decisions | 80.6%95% interval 68.1% to 89.1%, 95 answers | 83.4%95% interval 76.7% to 88.4%, 93 answers |
| Needs met | 81.4%95% interval 69.4% to 89.4%, 102 answers | 84.6%95% interval 78.6% to 89.2%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 87.5%95% interval 79.8% to 92.5%, 104 patients | 86.8%95% interval 78.4% to 92.3%, 91 patients |
| Children at 18 months | 86.9%95% interval 78.8% to 92.2%, 99 patients | 81.0%95% interval 71.0% to 88.1%, 79 patients |
| Children at 5 years | 91.0%95% interval 84.2% to 95.0%, 111 patients | 73.4%95% interval 62.8% to 81.9%, 79 patients |
| Women aged 25 to 49 | 66.9%95% interval 64.5% to 69.2%, 1,519 patients | 61.1%95% interval 58.2% to 63.9%, 1,139 patients |
| Women aged 50 to 64 | 65.6%95% interval 62.4% to 68.7%, 876 patients | 61.3%95% interval 57.3% to 65.2%, 584 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 10,795August 2026 | 7,325August 2026 |
| Primary care network | Sheppey PCN | Sheppey PCN |
| Phone | 01795 582880 | 01795 580402 |
| Friends and Family Test (its own feedback) | 72.2% good or very good18 answers, June 2026 | 86.8% good or very good91 answers, June 2026 |
| Appointments (one month) | 4,628 in August 2026Same day 42.7%; face to face 93.5% | 2,292 in August 2026Same day 31.6%; face to face 69.0% |
| Antibiotic items per STAR-PU (one year) | 1.16England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent9.2 including trainees and locums1,652 patients per permanent GP | 2.3 qualified permanent4.7 including trainees and locums3,176 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.