Plymouth · Compare
Southway Surgery vs Budshead Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Southway Surgery’s Practice Grade is clearly higher than Budshead Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | Southway SurgeryPL6 6DX | Budshead Medical PracticePL5 4DU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.7likely range 74.6 to 83.993 survey answersClearly higher | 62.0likely range 54.1 to 69.487 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 79.3%likely range 72.4% to 84.9%, 93 answersClearly higher | 58.8%likely range 47.6% to 69.2%, 87 answers |
| Access (mean of the two below) | 80.6%likely range 74.7% to 85.0%Clearly higher | 69.4%likely range 64.5% to 73.6% |
| Appointments within two weeks of booking | 81.9%likely range 74.6% to 87.4%, 2,111 appointments | 78.9%likely range 74.0% to 83.1%, 4,698 appointments |
| Calls answered by the practice | 79.2%likely range 70.0% to 86.1%, 1,993 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.8%likely range 55.0% to 70.0%, 91 answers | 53.8%likely range 42.4% to 64.7%, 84 answers |
| Reception and admin team | 83.2%likely range 76.6% to 88.2%, 93 answers | 87.5%likely range 78.1% to 93.2%, 85 answers |
| Having a preferred professional | 19.8%likely range 14.3% to 26.7%, 91 answers | 22.5%likely range 14.4% to 33.3%, 84 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.6%likely range 76.8% to 88.8%, 85 answers | 79.6%likely range 69.0% to 87.3%, 84 answers |
| Contacting the practice | 81.3%likely range 74.6% to 86.6%, 92 answers | 58.9%likely range 47.6% to 69.4%, 86 answers |
| Wait for an appointment | 83.2%likely range 76.3% to 88.5%, 83 answers | 44.1%likely range 32.7% to 56.2%, 75 answers |
| Being listened to | 87.2%likely range 81.1% to 91.6%, 91 answers | 72.4%likely range 61.0% to 81.5%, 81 answers |
| Care and concern | 87.8%likely range 81.7% to 92.0%, 90 answers | 74.0%likely range 62.7% to 82.7%, 82 answers |
| Confidence and trust | 94.6%likely range 89.8% to 97.2%, 90 answers | 75.8%likely range 64.5% to 84.4%, 79 answers |
| Involvement in decisions | 90.8%likely range 85.1% to 94.4%, 87 answers | 80.4%likely range 69.4% to 88.1%, 78 answers |
| Needs met | 92.9%likely range 87.6% to 96.0%, 88 answers | 74.8%likely range 63.6% to 83.4%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.1%likely range 80.7% to 96.1%, 56 patients | 95.7%likely range 88.1% to 98.5%, 70 patients |
| Children at 18 months | 88.1%likely range 77.5% to 94.1%, 59 patients | 90.0%likely range 80.8% to 95.1%, 70 patients |
| Children at 5 years | 92.2%likely range 83.0% to 96.6%, 64 patients | 88.2%likely range 80.0% to 93.3%, 93 patients |
| Women aged 25 to 49 | 75.2%likely range 72.4% to 77.8%, 984 patients | 67.2%likely range 64.7% to 69.7%, 1,367 patients |
| Women aged 50 to 64 | 73.2%likely range 69.0% to 76.9%, 473 patients | 67.5%likely range 63.7% to 71.1%, 618 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,536August 2026 | 7,314August 2026 |
| Primary care network | Sound PCN | Sound PCN |
| Phone | 01752 776650 | 01752 206002 |
| Friends and Family Test (its own feedback) | 90.5% good or very good21 answers, June 2026 | 94.4% good or very good142 answers, June 2026 |
| Appointments (one month) | 2,396 in August 2026Same day 48.7%; face to face 57.0% | 5,576 in August 2026Same day 60.1%; face to face 28.4% |
| Antibiotic items per STAR-PU (one year) | 1.10England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent2.4 including trainees and locums2,281 patients per permanent GP | 3.0 qualified permanent4.1 including trainees and locums2,395 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s whole margin of error lies above every other practice’s here. When the margins overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.